Bakery automation in 2022
Bakery automation is a great opportunity not only to improve the quality of customer service and simplify the work of staff. The main thing is that with the help of an automation system you can fully control the production and financial performance of the bakery.

The automation program is a real “must-have” for a bakery, which has everything you need – payment, warehouse, marketing, accounting. That is, the software allows you to automatically track settlements with buyers and suppliers, monitor balances and stock receipts, budget and analyze the results of marketing campaigns, and automatically receive all the necessary reporting.

The bakery automation program is carefully developed algorithms, due to which the probability of making a mistake is reduced. After all, public catering is a sphere, the efficiency of which is influenced by many factors – costing, optimization of processes associated with warehouse accounting and sales of products. 

The editors of KP studied the software products presented on the market in 2022 and compiled their rating of the best programs for automating bakeries. 

Top 10 systems for bakery automation in 2022 according to KP

1. FUSION POS

The automation program is suitable for bakeries, bakeries, pastry shops and other catering establishments. Installation and configuration of the service is intuitively simple and takes an average of 15 minutes. In the absence of the Internet, you can continue to work in the program, which is very convenient and practical. As soon as the Internet connection is restored, the data will be automatically synchronized.

The automation program has a large and diverse functionality, which includes warehouse management, invoices, technological maps, and a loyalty system. The service will automatically conduct analytics, draw up graphs and reports. It can also be used to create menus and technological maps (a visual and schematic representation of the production process). 

Warehouse management is also included in the functionality, including inventory, warehouse overview and invoice preparation. The program interface is simple and clear, so no prior training is required. There is a professional technical support that will quickly help you solve all the problems that arise and answer in detail all the questions of users.

Two operating modes are possible: “Cafe mode” and “Fast food mode”. In the first case, service will take place at tables and halls with the possibility of transferring the order, as well as dividing or combining it. In the second mode, service will take place on orders, and you won’t have to choose a table and a hall.

Financial control will allow you to keep track of all transactions and sales that take place in the institution, the number of guests and current orders. Moreover, this can be done from any device (computer, smartphone, tablet), being anywhere in the world, and for owners and managers there is an additional Fusion Board application that allows you to control the business in detail. 

Depending on the required set of features and modules, you can choose the appropriate tariff. The cost of the service starts from 1 rubles per month. The first two weeks are free, so you can try the service and make sure it’s convenient even before paying.

Advantages and disadvantages

Installing the program in 15 minutes, convenient and intuitive interface, control of the point of sale from any device and from anywhere in the world, the ability to work without access to the Internet, professional technical support
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FUSION POS
The best system for the bakery
Control absolutely all technological and financial processes from anywhere in the world and on any device
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2.Yuma

The automation system is suitable for bakeries and other catering establishments. It has a special back office that allows you to log into it from a smartphone, tablet, computer. This virtual office contains all the necessary information about the institution – an online cash desk, discounts, stock balances, on the basis of which a report is generated. Bakery employees receive information about incoming orders in real time, which allows them to increase productivity and save time. 

There is a separate application for customers, through which they can receive the most up-to-date information about the work and the menu of the establishment. There is an online checkout module with which employees can track and create orders, as well as process them and make deliveries. The cost of the service starts from 28 rubles per year. 

Advantages and disadvantages

Mobile app for customers, back office accessed via smartphone, standalone kitchen and order picker app
According to user reviews, the feedback service does not respond immediately, so sometimes it’s easier to solve the problem yourself

3. r_keeper

The advantages of the program include the presence of a large number of core modules. The cash station allows you to automate all processes in a bakery or restaurant, keep a record of balances, orders. The delivery module is used to take into account the quality of the delivery work, optimize the costs of the bakery. Using the warehouse accounting module, you can create invoices and manage purchases. And electronic document management will completely replace manual reporting. 

In the manager’s interface, you can quickly set up a cash desk for serving guests, receive reports on the necessary performance indicators. The loyalty program is a great opportunity to launch promotions, discounts, promotional mailings and analytics. You can choose the appropriate tariff, each of which includes certain features. The cost of the service starts from 750 rubles per month.

Official site — rkeeper.ru

Advantages and disadvantages

A large number of modules, the ability to choose the right solution for your institution
Basic solutions are paid monthly, not one-time

4. iiko

The automation program includes everything you need to organize the work of the bakery. There is a delivery module that allows you to control the financial and quantitative component. The loyalty system is a module with which you can not only conduct analytics, but also carry out an individual approach to each client, launch promotions, discounts and offers for customers. 

There are also separate modules for personnel management, finance, supplier accounting. If necessary, you can create your own modules, which will be developed taking into account the individual characteristics of the institution. Both “cloud” and local installation is possible. In the first case, the client rents the application, and in the second case, he buys it and can use it for an unlimited time. The cost of the service starts from 1 rubles per month.

Advantages and disadvantages

Can be installed both in the cloud and locally, artificial intelligence solves everyday tasks and helps save time
Nano and Start tariffs include a minimum package of modules and features

5. Soon

A program for automating a bakery and other establishments. Standard modules include: warehouse accounting, online cash register, sales analysis, discounts and promotions. Some packages are connected separately. These include: food delivery (collection of orders, outfits for couriers, mobile cash desk), order monitor (display of customer orders with readiness statuses), CRM system (bonuses, cards, Wi-Fi, reviews, telephony, mailing lists, reports) , notifications about the call of the waiter in the mobile application and others. 

In addition to paid plans, it includes a demo version, which can be viewed completely free of charge for 14 days. Depending on the required functions, you can choose the appropriate tariff. By purchasing an extended version, you can use additional modules, including: maintaining a customer database, an interactive floor plan, a mobile waiter, table reservations, and others. The cost of the service starts from 11 rubles per year. 

Advantages and disadvantages

It is possible to test the program for free, 24/7 support, the developer claims that he has offices in every city
Some modules are not included in any of the tariffs and if you need to connect them, you will need to pay extra for them separately

6. Paloma365

The program is suitable for various catering establishments, including bakeries. All information is stored in the cloud, which is synchronized every 2 minutes. All processes are managed in one application that can be installed on any device, from a smartphone to a computer. 

The program has many useful features. For example, you can set security settings for each employee in it and give him only certain permissions (deleting goods, splitting a check, and others). There is an admin panel, which includes the following features: accounting for additional costs, analytics system, reporting. 

The checkout terminal is a great tool for tracking shifts, splitting checks, printing labels, making reservations, and more. The program also allows you to keep track of employees’ working hours, carry out inventory control, and calculate the cost. And the loyalty system allows you to create promotions and discounts for customers. The cost of the service starts from 800 rubles per month.

Advantages and disadvantages

There is free access to the demo version for 15 days, a large set of modules and features
If you need an additional cash terminal, you need to pay extra for it, the test version has limited functionality

7. iSOK

The program is suitable for automating a bakery and other catering establishments. The interface of the mobile application, which is suitable only for IOS, is clear and simple, so no training is required. In order for users to be aware of all updates, developers periodically hold webinars. 

There is an account of the client base, with which you can analyze your audience. You can create online reports, as well as tasks and reminders. There is a warehouse accounting module, with which you can control the stock of products in the warehouse and, if necessary, replenish them on time. The loyalty program will allow you to create promotions, discounts, bonus and savings programs for customers. There is a free trial. The cost of the service starts from 1 rubles per month.

Advantages and disadvantages

Simple and clear interface, there is a free trial
Limited functionality, only suitable for IOS devices

8. Frontpad

The program is suitable for Android devices. Thanks to SaaS technology, all data is stored in the “Cloud”, which is regularly synchronized with the application. There is 24/7 user support, as well as regular training webinars for users. There is a function for tracking expenses by category, a loyalty program that creates discounts and promotions for customers. You can track stocks and balances in the warehouse, create analytics and reports. If necessary, you can use the convenient dish designer, manage delivery and calculate salaries for employees. 

The program for automating bakeries and other establishments includes many modules, the number and list of which depend on the selected tariff. There is a free trial period that is valid for 30 days from the date of registration. The cost of the service starts from 449 rubles per month. 

Advantages and disadvantages

There is a free version for 30 days, a lot of modules, there is training
Suitable only for Android, not very clear application interface

9. Tillypad

The automation system is suitable for both bakeries and cafes, restaurants and other catering and entertainment establishments. You can either install the application on a computer or smartphone, or work with the Cloud, since the developer uses SaaS technology. There is round-the-clock support, training webinars are periodically held. There is a module for keeping inventory of products, you can track expenses by category, which is very convenient. 

A loyalty program is an opportunity to interact with a client through promotions, discounts and other bonuses. Also, useful modules for the bakery are available: reporting, staff time tracking, dish designer, employee payroll and others. 

There is a free trial version that allows you to get acquainted with the functionality and capabilities of the program. The cost of the service starts from 2 rubles per month.

Advantages and disadvantages

You can work both from a smartphone and from a computer, tablet, convenient and intuitive interface that does not require training
Some modules need to be purchased separately, does not work without an internet connection

10. SmartTouch POS

The program is specially designed for the automation of bakeries. You can either install the application on your phone on the IOS or Android platform, or use it on a computer and download it from the Cloud. 

The automation program has a stock management module that allows you to keep track of products in stock and restock when they run out. The program also keeps track of employees’ working hours, manages the kitchen, tables and banquet halls. There is a loyalty module that allows you to create promotions, discounts and bonus programs for customers. Support is available around the clock. There is a free trial period of 14 days. The cost of the service starts from 450 rubles per month. 

Advantages and disadvantages

Suitable for both PC and Android, IOS, installation and implementation in 1 day
Demo version with limited functionality, not the most prompt feedback, little functionality, you need to pay extra for some functions

How to choose a bakery automation system

A bakery automation program for efficient and comfortable work must necessarily consist of at least three modules:

  • Warehouse. With the help of this module, new recipes are created, the cost of dishes is calculated, and food residues are calculated.
  • For manager. With the help of this module, the bakery manager can create and adjust the menu, upload sales reports. Also in the module there are various filters and categories that simplify the work. 
  • For the cashier. The module allows you to carry out sales and distribute orders to tables (if the bakery is equipped with places for visitors).

These blocks are present in almost all modern automation programs. In addition to them, many products have other features that further simplify the work in the institution.

Additional modules, such as delivery, bonus system, booking/reservation, are selected based on the individual needs of the institution, if they are really needed and will be used. 

Popular questions and answers

The editors of the KP asked to answer the most frequent questions of readers Mikhail Lapin, founder of the Khlebberi full cycle smart bakery network.

What are the most important features of a bakery automation software?

1. Inventory control. So that there are no losses, and all the remains of both ingredients and finished products are known online.

2. Sales. Convenient functionality for employees, as well as online control of everything that happens in the coking zone and how the employee works.

3. Production planning. This is a very important section, since it is necessary to produce baking in such a way that it is enough for everyone, but there is also no oversupply in order to reduce write-offs. Also, due to this department, production is built in such a way that each pie is baked many times during the working day and is as hot and fresh as possible in the window.

4. Analytics. At every stage of work in the bakery, a tablet is used for each employee with the system through which he works. She simplifies his work and tells him what to do. In turn, the employee, interacting with the system, sends a lot of valuable information, which opens up great prospects for analytics, shared Mikhail Lapin.

What tasks does bakery automation solve?

Bakery automation solves all sorts of problems, more specifically it will depend on the software itself. But most of these programs provide:

1. Production planning.

2. Warehouse accounting.

3. Accounting and tax accounting.

4. Management accounting.

5. Tracking of the production process.

6. Sales and loyalty system.

7. Efficient bakery management.

8. Improve product quality, through control through the system.

9. Simplify the work of employees and increase their productivity.

Is it possible to write a program to automate a bakery myself?

Alone, definitely not, or it will take decades. To create, you need a lot of experience of developers in symbiosis with a team that develops and manages a bakery and knows in detail what should work and how. Plus, it all needs to be constantly tested. Not a single system works out on the first try, technical specifications are written for a long time, all the nuances of work are thought out, the first version is written, the testing phase begins, after which it often becomes clear that you need to start all over again and on a different platform.

You can’t just write a system in six months and work on it, you need to constantly develop and improve it, introduce more functions, and this is the non-stop work of the whole team.

And for all this, in addition to time, it takes a lot of money, the amount of which is not even hundreds of thousands of rubles, the expert shared.

What are the main mistakes when automating a bakery?

In each case, the errors may be different, but Mikhail Lapin singled out the main ones on which the majority “stumbles”:

1. Hope staff know how to use the system automation and will not forget to do the necessary operation. 

The system should be built on the principle of error-free – there should be no way to press the wrong button or skip the necessary operations.

2. Use poorly scalable solutions

If, when adding a new item to the assortment or during a promotion, you urgently need to add functionality, then this solution is not scalable.

3. Include an insufficient level of automation in solutions

If the work is subject to, an additional person is required to “drive in” the data.

4. Make the system non-autonomous

In the event of a power or internet outage, the system should continue to work without data loss.

5. Rigidly bind processes to specific equipment. 

If the hardware vendor leaves the market and your system is configured to collect metrics from a specific model, then you may have problems.

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