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As a patient, you are entitled to medical benefits. You also have the right to immediate implementation of the health service if your life or health is in danger. Check when you should visit the HED and in what situations you should use night and holiday health care.
When to come to the emergency department?
The hospital emergency department (HED) is a separate organizational unit of a hospital. Under it, medical personnel are tasked with providing health services to patients in the state sudden health emergency. Remember that when you report to the HED, you should be admitted. Regardless of whether you volunteered yourself or an ambulance brought you.
Importantly, the order of admission is not influenced by the order of application, but by your health. It is verified by hospital staff. It should be remembered that only the doctor providing the treatment has the right to assess whether the patient has experienced an emergency in a specific situation. A visit to the HED cannot replace a service provided by a family doctor or a specialist.
Check when and how to call an ambulance
How does night and holiday healthcare work?
If you are covered by health insurance, you are entitled to receive help under night and holiday health care (BEAR). It should be remembered that such help can be obtained in the event of a sudden illness or deterioration of health. You can get night and holiday health care outside of GP working hours. It covers benefits resulting only from the area of primary health care.
Both in the case of HED and NARC, you do not need a referral from your GP. It also does not affect your home address. You have the right to receive medical assistance throughout Poland.
Also, see what will change with the introduction of electronic referrals
When can you use NIAP?
You should seek night and holiday health care when:
- there are no symptoms that would suggest imminent health hazards or pose a risk of significant health damage,
- home remedies or prescription medications did not bring the expected results,
- you are worried that the disease will develop dangerously before your GP starts.
You may benefit from night and holiday healthcare when:
- the symptoms of a known chronic disease have worsening or worsening
- you suffer from a urinary tract infection and it is accompanied by a high fever (above 39 degrees Celsius), especially in children and the elderly,
- there are stomach pains that do not go away despite taking diastolic medications,
- have severe headaches that do not go away despite the use of painkillers,
- vomiting or severe diarrhea occurs, especially in young children and the elderly,
- there is urine, stool or gas retention
- the patient experiences severe pains in the lower back, spine, joints, limbs, etc.,
- mental disorders appeared, importantly, it is not about aggression or an attempted suicide.
When will you not get help for night and holiday health care?
- if you want to have a check-up in connection with the treatment started earlier,
- you need a prescription for medications you take constantly in connection with a chronic disease,
- standard certificate of current health condition,
- you need a referral to a specialist doctor.
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