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Ordinary washing interrupted by an incomprehensible breakdown? Having loaded dirty things, you try to start the appliance, but the washing machine “Kandy» does not turn on. First of all, it is worth familiarizing yourself with the causes of the problem in order to detect and eliminate the breakdown. Perhaps the problem is completely trifling, so do not rush to dispose of the car.
Photo 1 SMA Kandy does not turn on and does not respond to button presses
Why won’t my Candy washing machine start?
Pay attention to the symptoms of a breakdown. For example, after loading powder and laundry, you press the On / Off button, but the equipment is silent? Or does it respond to the plug in the socket by flashing the indicators? The case can be both in a banal power outage, and in the burning of the control board. Let’s figure it out?
SMA “Kandy” not working: network problems
These problems are not directly related to technology. When the plug is connected to the outlet, the washing machine does not show any signs of life at all, the bulbs do not light up, the buttons do not squeak. What is the reason:
- They turned off the electricity. This also happens. Check the light in other rooms, if everything is in order, then look further.
- The socket is broken. As an option – there is insufficient voltage in the network to power the washing machine. That is why it is recommended to install stabilizers. How to check? Plug in another appliance. Deaf? It’s time to call an electrician.
- Knocked out the machine. Check and turn on the machine. If the device does not want to start, it is probably a short circuit.
- The RCD worked. The safety device protects the wearer from electric shock when leaking to the case. Try connect the RCD again, but if the device works again, contact an electrician.
- Plug or cable damaged. Check out the details. If there is a burning smell, a melted case, or damaged insulation, immediately replace products.
- Extension cord defective. If the machine is connected via a carrier, then check it. Just plug in another device. Experts recommend plug SMA only into special sockets.
Everything has been inspected and checked, but the problem has not been fixed? Then it’s time to explore the details of the washer. The following work is possible only after the equipment is completely disconnected from electricity.
The reason for the failure of the Kandy washing machine
So, the electrical components are working, but still the CMA does not start. If the technique is completely unresponsive to commands, here’s what to check:
- Start button. This is the most common reason. Oxidation of internal contacts occurs as a result of voltage drops in the network, high humidity, and detergents. Contacts are called by a multimeter, the button is replaced.
- FPS noise filter. The system works like this: the network cable is led to the body of the machine, where it is connected to a filter through which the current passes to other parts. FPS eliminates interference during the operation of the washer, allowing the TV and other equipment to work simultaneously. The filter is located under the top cover of the CMA “Kandy”. Inspect it for burns and swelling.
If outwardly the FPS looks good, then test the contacts with a multimeter. You can buy a filter complete with a cable.
- Breakdown of the main module. The solution requires a thorough diagnosis of the part and an expensive replacement. You can only visually assess the state of the module on your own. To do this, remove the top cover and disconnect the control panel.
If the machine starts in the usual mode, but does not wash, make sure that the hatch door is tightly closed. This problem may affect error code on the panel. Check:
- Lock and door lock. If the lock normally enters the hole and tightly closes the hatch, but no click is heard, then the problem is in the locking device (UBL). For the sake of safety, the machine only starts the cycle after the UBL signals the module to lock the door. When this does not happen, check and replace part. This is easy to do by disassembling the door.
- internal wiring. Problems with the wires are indicated by the chaotic flashing of the lights on the panel. The damaged area must be found and replaced.
These problems could arise if the equipment refuses to turn on. The main recommendations to avoid problems with electronics are to install a stabilizer. Do not connect the washer through an extension cord, it is better to bring the cord directly to the outlet.
In the video, the service master describes the problem with the Kandy CMA control module: