Contents
We would like to communicate with each other sincerely, openly, “for real”, but in reality – especially in conversations with loved ones – we do not always succeed. What prevents us from being clear about what we really feel?
Basic Ideas
Decipher the messages of the unconsciousIf the word serves to convey information, then our reservations, silence and reticence convey what we repress from consciousness.
Learn to listen to your childFor harmonious development, he needs his parents to really hear him.
Know who our interlocutor isMother-girlfriend, lover, unconsciously replacing the figure of the father … It is worth avoiding mixing roles if we want to communicate fully.
“What a gift, mom, it’s just nonsense! .. Oh, I mean, it’s just a brilliance! ..” A reservation is the simplest way to casually give out the truth, which often cannot be said otherwise. If, as in the animal world, our conversation served only to convey information, communication would be easier. But sometimes human speech not only and not so much informs, but hides and misleads; according to the paradoxical formulation of the French linguist Antoine Culioli, “mutual understanding is nothing more than a special case of misunderstanding.”
Any conversation, in addition to the obvious content, carries many other, hidden messages. In addition, the nature and result of communication – especially if we are talking with the closest people – largely depend on our relationship with the interlocutor, and they always contain a variety of, sometimes polar opposite emotions and feelings. So is it any wonder that sometimes it is so difficult for us to find a common language with each other?
Conversation of the deaf
For the classic of French psychoanalysis
“When two meet, two unique life experiences collide,” says psychotherapist Alexander Badchen. – The experiences of the listener and the speaker color the spoken words, give them a certain meaning, just as a director’s and actor’s reading can change the meaning of a play: the words are the same, but the intonations are slightly changed, the accents are placed differently, and the text is perceived differently. Words help us not only express ourselves, but also make our inner world accessible to another person. Conversation connects us only when the interlocutors really strive to understand each other.
What are we talking about?
“All conversations can be conditionally divided into two types,” says psychotherapist Alexander Orlov. — The first one is the so-called social talk, a secular conversation during which we discuss an article in a magazine, prices, weather… Basically, our communication consists of just such conversations. We talk about ourselves and our feelings much less often, but it is precisely such communication that we perceive as close, intimate, and it is this that causes the greatest difficulties.
One of the problems has been known since the time of Freud: we all have a twilight zone of the unconscious, which is beyond our control and implicitly controls our behavior. So, 19-year-old Maria ironically says to her young man, who at the last moment canceled a date: “Didn’t mom and dad teach you that you need to keep your word and fulfill the promise?” At first glance, the reproach is understandable, but further dialogue is nonetheless impossible. After all, the true cause of the girl’s anger is not the friend’s bad manners, but her wounded pride, a spoiled evening …
But why not speak directly about what worries us? “Encrypted” messages occur when we do not trust another person or are sure that he will not be able to understand us, explains psychotherapist Alexander Orlov. “But we can and consciously code our messages, especially if our openness has backfired in the past.”
Under cover of words
With the help of words, we are able to hide what really bothers us. “My 23-year-old daughter brought her new friend to us,” says 54-year-old Pavel. It turned out that he was three or four years older than me. I was very embarrassed, but did not dare to discuss the situation. We talked something about the weather, about new films … I want to talk frankly with my daughter, but won’t this be an invasion of her privacy, won’t I offend her?
When there is a risk of hurting a loved one, violating his personal space, talking “about nothing” helps to hide true feelings.
In other cases, a completely innocent statement encodes a meaning that the person himself cannot (or does not want to) realize. 42-year-old Larisa receives a call from her indignant mother: on the weekend, her grandson and friends came to the country house and emptied the refrigerator. Why didn’t the grandmother speak to her grandson directly? It’s possible that an empty fridge doesn’t bother her that much. In fact, something else is important for her: her daughter is raising her son badly (not in the way her grandmother would like). She is a bad mother, and therefore a bad daughter, who disappointed her. Of course, the dialogue does not work out, since the true motive for this call is not at all the sin of the grandson, but resentment and disappointment towards the daughter.
I write to say
When the dialogue does not work out (due to too strong emotions or because the person with whom we want to talk is leaving the conversation), you can write him a letter. “This is a way of deep, open, conscious self-expression,” says Alexander Orlov. “A letter is important both for the addressee and for the one who writes it, because sometimes live communication (our voice, intonation) makes it difficult to understand the true meaning of what was said, and the letter makes the thought freer.”
American psychotherapist Susan Forward (Suzan Forward) suggests starting the message with the words “I’ll tell you something that I’ve never said before.” The letter should have four main points:
- this is what you did to me;
- that’s what I felt;
- that’s the effect it had on my life;
- that’s what I’m waiting for now.
Such a message will avoid an unproductive dialogue in which everything is lumped together. “But a letter is a document, and you need to be very aware of the possible consequences of its appearance in someone who does not want to talk to you,” Alexander Badchen warns. “First, you should ask yourself a few questions. Why am I writing? What am I trying to achieve? What do I want to explain to a person with this letter? Imagine how your recipient will read it and what reactions it will cause in him. And, if they (in your mind, of course) match what you’re looking for, throw the envelope in the mailbox or hit Send.
Interlocutor real and imaginary
In order for the dialogue to take place, it is important to understand not only “where” the speech is addressed (who we are talking to now), but also “where” it comes from (who we are). “Intense inner life is constantly going on in us, and if something outside requires our response, then often we react not from a“ neutral ”place, but, for example, from an unresolved resentment that has now taken possession of us again,” says Alexander Badkhen. – Then, against our will, it is not we who are talking to the interlocutor, but our offended “I”.
If the roles are confused or not clearly defined, a fuzzy image of the addressee can become a source of difficulty. So, for example, it is difficult for a daughter to build communication with her mother exactly as with her mother, if this is a “mother-girlfriend”, neglecting the difference in generations and dedicating her daughter to all the details of her intimate life. Another reason why we seem to substitute one person for another in communication is a strong emotional overload. “My boss pestered me all day, and I had to keep quiet,” says 37-year-old Igor. “In the evening, I quarreled with my wife so much that she even began to cry, and the next day I realized that I was actually yelling at the boss … ”
“Also, we often communicate not with the person himself, but with our ideas about him,” explains Alexander Orlov. — Those of his words that correspond to these ideas, we hear, and the rest we deny, cut off, do not perceive. Of course, this does not contribute to the quality of communication.”
But the main source of misunderstandings is our unconscious. We transfer to partners the feelings that we had for our own parents – the first objects of our love. When a life partner is perceived by a woman not as an equal “second half”, but as a replacement for the omnipotent father figure, it is difficult for her to address him from the position of an independent adult. Or, when a man imposes on his partner the image of a “good mother”, he will certainly rebuke her whenever her words or behavior do not correspond to this role. In both cases, it is difficult to understand the reasons for the trepidation or hostility of a partner who sees in front of him not you, but a parental image.
First listeners
Speech becomes a communication tool, helps to reveal oneself, if in a person’s life there were parents who knew how to listen to us. However, some people are unlucky in this sense, and therefore, having already become adults, such people do not dare to express their desires and feelings, to defend their point of view …
Difficulties can also arise due to the fact that in childhood our parents did not take our attempts at self-expression seriously: “You are still too young to participate in adult conversations.” As a result of repeated repetition of such situations, the child becomes convinced that he and his words are of no interest to anyone, and withdraws into himself. The rash reaction of adults who laugh at the child’s attempts to insert a word will finally convince him that he has no right to make a mistake.
“Sometimes a mother seems to be engaged in a dialogue with a child, but this is a superficial conversation, extremely practical: was she full, did she behave like that, did her homework,” explains Alexander Orlov. – Sometimes the reason is that parents have a weak ability to empathize – emotional empathy and understanding of another person. But this ability can be developed – to be attentive to what is really important and interesting for the child, to his experiences. This way the communication becomes intimate and personal.”
Get in and don’t judge
“I have long ceased to be surprised that others misunderstand my words,” admits 40-year-old Natalia. “It feels like no one ever listens to anyone!” Indeed, communication is not only the ability to clearly (and not offend others) express one’s thoughts, but also the skill of listening. “We stop listening to others when we are heavily involved in our own circumstances,” says Alexander Orlov. – The notorious absent-minded professor is so passionate about science that he does not hear not only the words of his own wife, but also the horn of a car that could knock him down. We are all, in a sense, absent-minded professors, absorbed either by a difficult situation at work, or by the quality of a manicure … All these things are like screens that grow between us and our interlocutors, making it difficult to understand each other.
“The ability to listen is not just the ability to perceive speech addressed to us,” adds Alexander Badchen. – This is the ability to be a reliable companion of a person on a journey through his inner world, his fulcrum. To do this, we will have to put aside our own views and values for some time in order to come into contact with the world of another without prejudice and not judge him. Listening in this way can be difficult, painful, scary, and we are not always ready for it. But “listen” and “understand” are close concepts.
Dialogue in Silence
Of course, we communicate mainly through speech, but the real meeting, the real dialogue, takes place “beyond the words.” Many can remember silent walks with friends or communication with nature, when there were no words, and the feeling of depth and value of these moments lives in us for years. Communication can take place through art, when poetry or music evokes the feeling of meeting. Not without reason, in order to express the highest degree of admiration, they say: “There are no words!”
The sound and tone of our speech is as meaningful as the words. As Joseph Brodsky wrote, “the motive means more than the text, completely replaceable and redundant.” “Writer Yury Tynyanov once accurately noted that we are offended not by words, but by intonation,” comments Alexander Badkhen. – There can be great energy in words, but the speaker himself is not necessarily aware of it and is often surprised by the reaction of the interlocutor: “I didn’t say anything like that.”
The motive of our dialogues is not always without false notes, and not all of our conversations have mutual understanding. “But even human relationships are not always clear and rarely perfect,” continues Alexander Badkhen. “It’s worth worrying not about “acoustics”, but about what lies behind “sound”, about our relationship reflected in the conversation.” For communication, it is important to be together, shared with each other, and dialogue can take place in silence.
How to Read and Benefit from Carnegie
One of the first books that talked about the art of communication, for many of us, was the best-selling American Dale Carnegie, published in huge numbers in the 90s of the last century *. Interest in his techniques, despite the abundance of literature on human relations, remains today. To what extent are they applicable in modern life? “If you are going to take the advice of Dale Carnegie, it is worth remembering the difference between personal and social communication,” says psychotherapist Alexander Orlov. – His recipes can be useful in areas with limited depth of communication, where everyone plays certain social roles. But in personal, deep, intimate communication, they are unlikely to be useful. “Carnegie has both precise recommendations and examples of manipulative behavior, reminiscent of the fable of the Raven and the Fox, at least take his advice to constantly compliment others,” adds psychologist Valentina Shipilova. “Therefore, when reading his books, one must be able to separate the wheat from the chaff.” And do not forget that there are no universal recipes for success.
* D. Carnegie. How to Win Friends and Influence People. Progress, 1990.
About it
- Julia Krizhanskaya, Vitaly Tretyakov. “Grammar of communication”. Peter, Meaning, 2005.
- Elizabeth Mermann. “Communication and sociability”. Humanitarian Center, 2007.
- “Psychological studies of communication”. Science, 1985.
- Alexander Voiskunsky. “I talk, we talk. essays on human communication. AST: Astrel, 1982.