Contents
These are the qualities that a good boss should have
Leadership
The leadership development expert, Fabián A. Orue, reveals the keys that define a team manager
If you are a boss team, this interests you. And if you are not, too, because it will help you assess whether you are part of a well-led work group. The truth is that the leadership And the skills of a team leader or a key executive is not something that is taught in school, or almost in universities. In fact, as Fabián A. Orue, Executive coach specialized in Leadership Development, recounts, a recent statistic carried out in the United States by the CareerBuilder organization revealed that 58% of managers and executives had never received formal training to lead their teams. .
However, beyond the training and development (although these are fundamental), there are several aspects, as detailed by the leadership expert, that everyone must take into account to motivate the team in charge:
Homework value and learning. Various studies show, as Orue recalls, that the meaning or value of the task and learning (or development) count more than the purely economic variable. “Giving importance to these variables helps significantly when it comes to increasing motivation,” he explains.
Escuchar. It is clear that each employee has particular needs and interests. “Listening (which implies hearing less than what is being said) and identifying those needs or interests is essential when looking for solutions,” says the expert.
Recognize the contribution of each employee. “Employees do not leave the companies, but their bosses,” says Fabián A. Orue. That is why it highlights the enormous impact of recognizing (with first and last name, as far as possible) what the employees or the team have done well.
The figures do not lie. As Orue recalls, the 10-year study carried out by HealthStream Research on more than 200.000 employees showed that 79% of those consulted quit their job “due to lack of recognition.”
Value the person as a whole. Employees appreciate that they are fully valued, both in their professional and personal lives, as we all have a life that combines both areas, as the expert clarifies.
Of all these qualities, the Executive Coach believes that the first and most important quality of a good team leader is «Know how to listen», to later influence others (in no order of priority) such as knowing how to communicate, support, delegate and develop team members.
But then, a boss, is he born or made? The expert opinion is clear: “We all have the ability to learn regardless of the stage of life or position in the hierarchy in which we find ourselves. Raising awareness and seeking professional support is an excellent place to start.
Balance between family and work
In addition to motivation, another aspect that workers value and that can contribute to increasing both their performance and their satisfaction is the «family-work» balance. Thus, as Fabián A. Orue argues, “having a day that allows us to reconcile our responsibilities both at work and at home is many times more appreciated than an increase in salary.” On this point, the expert comments that today there are many possibilities, such as teleworking or flexible hours, which allow finding solutions to this issue without losing sight of work objectives