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The two words that explain why some succeed more than others at work
Psychology
Bruno Moioli, doctor in psychology and psychotherapist, explains what is the set of competences that makes the difference between some workers and others
Do you remember the last time you faced a job interview? It is likely that during that meeting they asked you about your skills, your knowledge, your strengths, your weaknesses or even your goals. Maybe you came out of the interview well and got the job (if your profile matched the position). But what if you had to talk about your dreams, your purpose in life, or your values? As the psychologist Bruno Moioli explains, if one does not previously construct and work with that story about “what one is” and about “what one hopes to be”, it is likely that one will remain offside. The key is, as he explains, that we are not used to looking inside ourselves and taking all that out for our benefit.
In an environment of such rapid and profound changes, what makes the difference between some workers and others is not that they have more or less technical knowledge but the ability to better manage personal resources. “Those with high emotional intelligence are the ones who make the difference in a job,” explains Bruno Moioli.
In fact, the discoveries made by Daniel Goleman in the Consortium for Research on Emotional Intelligence in Organizations reveal that emotional intelligence is the most important success factor in any career, more than the IQ or technical skills. These studies reveal, according to Bruno Moioli, that emotional intelligence is responsible for between 85% and 90% of the success of leaders in organizations.
Among the benefits of emotional intelligence in the company is an improvement in the team cohesion, the work environment and the feeling of belonging; an increase in productivity, descent of Stress, decrease in the high turnover of professionals, reduction in sick leave and increase in commitment with the company.
And those benefits have to do with those Two words referenced in the title of this article: emotional intelligence The truth is that, as the psychologist explains, “everyone has emotional intelligence, but we are not always aware of it.” That is why Bruno Moioli clarifies that this set of competences that encompasses the concept not only “you can train” but you “must train”, since, unlike what happens with “pure” intelligence and personality, which have a more clearly predetermined component, emotional intelligence is reflected in competencies of the person towards himself and towards others that can be trained, improved and expanded throughout his life.
How emotional intelligence is trained
Where do you start? Basically, it is built, according to Moioli, on two main pillars: intrapersonal and interpersonal. The first has to do with the individual person, with his self-knowledge and with the management of itself and the second is related to the connection with others, knowledge of others and relationships with them.
To work on the first pillar it is important for a person to know what their strengths and its improvement areas, that he is aware of his emotions and that he knows how to identify them and that he also experiences what psychologists call “metacognition”, that is, that he is clear about what he thinks about his thoughts. The next step in this sense would be the personal management of that information, that is, the way in which that person manages these beliefs and channels them to chase their goals and the way in which he manages those emotions to build meaning in his day-to-day life …
The second pillar works by wondering how we relate to others, if we have more or less facility to connect and understand their emotions and needs or if we have more or less capacity to positively influence the growth or the achievement of goals of the people around them.
For Bruno Moioli, emotional intelligence is the key that allows us to open the door to the construction of a life with meaning and fulfillment at a time when, as a result of evolution, we ask ourselves essential questions such as “what do I want to be?” live my life “,” what tools do I need to do so “and” what is the path I want to travel “.
What if I have to face something beyond my control?
Emotional intelligence also allows you to work on personal growth to face limiting situations from a position of acceptance and personal commitment to what is happening. During his next participation in the I National Congress of Science & Mindfulness (on March 14 and 15 in Seville) the psychologist will show the work based on emotional intelligence that he has carried out with women affected by Fibromyalgia. Thus, the expert explains that not only are they taught how to control and manage their symptoms, but that self-knowledge, the management of their resources, the search for help and the defense of their rights in health institutions or at work are issues that they help them to be more effective as people in their circumstances. «It is important to teach a person the technique so that they learn to relax in order to sleep better, for example. But it is even more important to have previously worked with that person, his commitment to have the necessary training discipline and practice that allows him to relax deeply and sleep better, “he explains.