The National Health Fund hotline on the availability of drugs has been launched. We checked if it works

From Monday, call 800-190-590 information on the availability of drugs in pharmacies. The hotline is open from Monday to Friday, from 8.00-18.00. We decided to check how the hotline works. We managed to get through the phone the first time.

On Monday, the Ministry of Health launched the Telephone Patient Information – 800-190-590, where you can call and obtain information on the availability of drugs in pharmacies. On this telephone number, consultants of the National Health Fund and the Main Pharmaceutical Inspectorate will provide information from Monday to Friday, 8.00-18.00. To contact a consultant, dial the number and then dial the number 3. To obtain information on a different topic, dial 1 or 2.

We managed to call the hotline the first time we tried it. In order to check the availability of the drug in the selected city, the consultant should be provided with the voivodeship and the exact name of the drug, in addition to the name of the city. This way, without leaving home, we will find out where we can get the prescription.

The hotline only informs about the availability of drugs. The Ministry of Health points out that consultants do not provide information on the dosage of drugs, their substitutes, and do not reserve drugs at the pharmacy. This information is available from doctors or pharmacists.

In April, the Sejm amended the Pharmaceutical Law. The regulation concerned the criminalization of illegal manufacturing and distribution of medicinal products and their purchase from the retail market for sale and export abroad.

In turn, the Chief Sanitary Inspector Jarosław Pinkas, referring to the latest media reports, assured that the childhood immunization program was fully implemented. “We have adequate stocks of vaccines, all children will be vaccinated on time,” he stressed.

At the beginning of the week, the Supreme Pharmaceutical Chamber in a letter to the Ministry of Health alerted that nearly 500 medications used, among others, are unavailable to patients. in diabetes, hypertension, thyroid disease, asthma, COPD and allergies. She added that initially the problem concerned almost exclusively the expensive original drugs, but now there is also a shortage of popular generic drugs.

The latest list of products at risk of unavailability, published on Friday by the Ministry of Health, includes 324 products. Drugs that are at least 5% missing are placed there. pharmacies in a given province. Preparations on this list cannot be exported abroad. The list of drugs at risk of unavailability in Poland is published every two months, since July 2015.

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