Lincoln
Sometimes I hear comments like this during training. “yes, I set tasks according to SMART, and still they don’t do it.”
Yes, sometimes.
In most books and trainings, the first step in interacting with an employee is to set a task / delegate a function.
I will offer an alternative point of view that the base, the first step — checking the employee’s readiness to accept and effectively complete the task. And only then, yes — delegation.
For the first time, I saw the typology, which will be discussed later, with my colleague Alexei Molchanov. In the future, I “combed” it (the typology), added a lot of my own vision, which hardly gives me the right to be a co-author, but at the same time, gives me a desire to share it.
So, a technique for checking the readiness of an employee to complete a task — «MUSHROOM».
2 vectors. Willingness (to perform — the essence of motivation) and Competence. The intersection of vectors gives us 4 types of employees.
Ready/Competent — Hero.
Ready/Incompetent — Resource.
Unprepared/Competent — Idol.
Unprepared/Incompetent — Ballast.
First letters — «MUSHROOM».
Comments:
Ready/Competent — Hero. These employees deliver real results.
Ready/Incompetent — Resource. There are not enough “workhorses”, stars from the sky, but most of the simple processes rest on them.
Unprepared/Competent — Idol. Star. “I won’t work, worship me, I’m a professional, I don’t do trifles.”
Unprepared/Incompetent — Ballast. No comments.
Evaluation of your team — at the level of common sense.
Important!
«MUSHROOM» should be with a wide hat at the top and a thin stem at the bottom.
That is, the number of Ballasts and Idols (lower part, leg) should be much less than Heroes and Resources (upper part, hat).
What to do — logical.
Low competence — teach.
Low involvement — to motivate.
High involvement + high competence — do not interfere.
Low involvement + low competence — bless for access to the open and raging sea of the labor market.
What’s next.
- Rate your employees on the squares of work readiness.
- Make a plan of action to correct.
- Implement.
- Enjoy task completion reports.
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