Samsung refrigerator errors indicate a malfunction that has occurred in the system. The control module has a self-diagnostic function that detects and displays an error code on the display. The instructions have a decoding of all the characters. This way you can quickly find the cause of the problem.
Samsung Refrigerator Problems
Unfortunately, the Samsung refrigerator with Know Frost does not always give an error. Often, if the sensor breaks down, the equipment continues to work, and only after disconnecting from the network, a malfunction is displayed on the display. You can turn on the device in test mode, then the system independently determines the cause of the breakdown.
If, nevertheless, an error code appeared on the display, you need to find the decoding. First of all, restart the refrigerator, it may be a system failure:
- Disconnect the unit from the mains.
- Wait 10-15 minutes.
- Reconnect.
Did the symbols appear on the screen again? Then proceed to decryption in our table. The value may vary depending on the model of equipment.
| Fault code | Value | How to fix it yourself |
| 01 | The ice maker sensor does not work. | If your Samsung model has an ice maker and 01 is displayed, check that it is connected correctly. After that, the sensor is diagnosed and replaced. |
| 02 | Refrigerator sensor not working properly. | Inspect the part in the department, check for serviceability. Tighten the connections, inspect the wiring at the time of burns. Replace if defective. |
| 03 | Error 3 suggests that the defrost sensor is broken. | It is necessary to check the connection of the sensor, the wiring loop. Replace the wiring if it is burnt, and also install a new part. |
| 04 | The fan in the compartment is not working. | In refrigerators with No Frost, a fan accelerates the air through the chamber. If it breaks, you may notice an increase in temperature in the compartment. It is necessary to remove the back wall, inspect the connection and connections of the fan. |
| 05 | Problems with the operation of the ice maker. The device that levels and pushes the ice does not work. | If the device did not work more than three times, then the element is diagnosed and replaced. |
06 | The sensor in the Cool Select Zone does not work. | Diagnostics and replacement. |
| 07 | The temperature sensor in the chamber is broken. | In electronic models, the sensor measures the temperature in the compartment and sends information to the control module. If it does not work, then the module does not turn off the compressor, which is running for wear. You need to install a new element. |
| 08 | The freezer temperature sensor does not signal. | See value 07. |
| 09 | The defrost sensor in the freezer compartment is not working. | Diagnostics is carried out with a multimeter. The non-working item is replaced with a serviceable part. |
| 10 | The fan in the freezer is not working properly. | Look, perhaps the blades are overgrown with ice, so they do not rotate well. Also inspect the wiring and connection tightness. In case of frost, you need to defrost the equipment. |
| 11 | The condenser fan has failed. | It may be clogged with dust if the condenser is located outside. Check contacts and connections. |
In other models of Samsung refrigerators of various types, including Side-by-Side, the code can be displayed like this:
- R5 or 02 – the refrigerator compartment sensor has failed. It is necessary to check the contacts for a short circuit, diagnose the part and install a new element.
- D5 or 09 – The temperature sensor is not sending messages. There is no contact between it and the control board. The module does not receive data on the temperature in the chamber. Diagnose and replace the defective element: sensor, wiring, contact repair.
- F5 or 08 – the sensor does not work in the freezer. The solution is similar to the previous case.
- E5 or 07 – The ambient temperature measurement sensor is not functioning. Some models have such developments built in. The sensor, measuring indicators outside, helps to automatically regulate the climate inside the chamber.
- RD – the air damper does not work correctly. Needs inspection and repair.
- DD – a problem with the wiring in the refrigerator. It is necessary to inspect the plume for burns and carry out repairs.
To start the refrigerator in test mode, you need to press a certain key combination. How to do this, you can see in the instructions. If a remote control is included, you can start the test using it.
- Simultaneously press the two buttons “Free Temp” and “Rel. Temp.
Important! The test mode is not designed to display a fault code on the display. It only allows you to verify the performance of a particular part.
If the sensor fails, the corresponding indicator on the panel will flash, and an audible signal may sound. To cancel the command, hold the Super Freeze and Super Cool keys for 8 seconds.
To start the self-diagnosis in normal mode, hold down the same keys, which may also be called “Quick Cool” and “Quick Freeze”. Different LEDs will light up, see the instructions for the meaning. After 30 seconds, the refrigerator will return to normal operation.
In test mode, the display may show FF or Fd. These are not error codes. The symbols FF mean that the fan and motor are being tested. You can see for yourself whether the part rotates or does not function. Fd indicates evaporator heater and air damper diagnostics.
With the help of the test, you can quickly detect and fix the breakdown. A related video will help you self-diagnose: