Reverse delegation is a situation where employees return to the manager the task that he assigned them.
Any firm, each department is a state in miniature, and the issue of power in this state is always resolved very specifically: somewhere the leader is a confident King among respected subjects (employees), and in the next department the Chief is really a Servant, pushed around by the Kings around him (employees).
The fact is that it is really more convenient for employees if the manager will serve them: indeed, you called the manager — he approached you!
- Politely, of course, you need to call: «Chief, we need you, without you — nothing!», He will run up: definitely! And if he doesn’t run up, you need to make a remark to him: “We have already been waiting for you!”
Something is unclear — here’s another, think for yourself! Instead, you can puzzle the manager, he will figure it out and explain everything to you. If he doesn’t explain well, it’s his own fault, next time he will try harder.
- “As you told me, so I did!”
And if I don’t succeed at all, then it’s generally lafa, you just need to tell the boss, he’s smart, let him think how I can solve my problem …
- Diktat from below is a situation no less rare and no less difficult than dictate from above.
How can we begin to change this situation?
To begin with, consciously stand in the third position of perception and from the outside, as an uninterested observer, look at who really manages whom. Scheme: «Signal — action!»
- At home, you will see how children control their parents. “Mom, I can’t do anything! Mom, where are you?!» And mom runs. Mom is in control. Mamino: “Clean up after yourself!” does not cause a response … Children are not controllable. OK, understood.
At first, employees will resist in surprise: “How is it? Should I think, do and decide for myself?”, but with a consistent policy, the results will appear. The people, that is, the employees, just need to be taught to work.
If you remember that in every joke there is a share of a joke, and the rest is true, then your main slogan is:
THE BEST LEADER IS THE ONE WHO DOES NOTHING.
Naturally: because his task is to organize employees for the performance of work.