In a rapidly developing world, you should always keep your finger on the pulse in order not to miss important changes, to maintain your position in the market. When organizing office work, it is important:
- take into account all the components of a successful activity;
- set up high-quality telephony that will always be available;
- keep in touch both between office employees and clients, so as not to miss a single important call.
Advantages and features of VoIP PBX
An ordinary automatic telephone exchange with the purchase of additional equipment and the installation of stations is no longer relevant today. All the necessary telephony functions can be configured by connecting a VoIP PBX, details of which are presented here: https://www.bitrix24.ru/articles/call_voip.php. This solution assumes not only minimal installation and maintenance costs, but also simplifies the work of the entire office, easily integrating with CRM.
Calls will be cheaper. You will receive a number of benefits, including the ability to have an unlimited number of incoming lines and phone numbers. Incoming calls automatically queue up and go to assigned employees, who do not have to be tied to the office. Thus, every incoming call will be processed. You will not miss it. Another important feature of IP-telephony in Bitrix24 is the ability to synchronize calls with sales. Each client who reapplies automatically goes to the manager assigned to him for further consultation and transaction support. All calls that are necessarily recorded and processed are monitored and recorded.
The cost of IP telephony services is favorable. All costs will be covered through the acquired benefits, because the correct organization of office telephony and accounting of all calls in most cases affects the success of the company. Each client is given the opportunity to choose the optimal tariff, taking into account the peculiarities and needs of the business. Moreover, you can start with a basic tariff, gradually, if necessary, move to a more professional level with much greater prospects. You can start using telephony for free with a few limited parameters. At the initial stage of activity, this option will be quite acceptable. You can make your business more efficient. Use modern technology.