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According to a survey by Oracle and Workplace Intelligence, 85% of respondents want technology to help them determine their career path and find their niche in the labor market
What’s going on
- According to the latest research from Oracle and Workplace Intelligence, 85% of people believe that technology will help define their professional future and find their place.
- A similar number (82%) of respondents believe that robots are better than people to help them in their career development, and 75% are ready to listen to advice on career guidance from a robot.
- It is worth noting that only 47% of survey participants said that their organization already uses artificial intelligence systems in the workplace, and 31% of respondents noted that such topics are not even discussed in the company.
- The coronavirus pandemic has forced people to reconsider their personal and professional lives – 93% noted that in 2020 they thought a lot about the future, and 83% plan to change careers within the next year.
- However, 85% of respondents were not satisfied with the company’s career support, and 87% said employers should do more to listen to their wants and needs.
- The survey included 14 full-time employees aged 639 to 22 from 74 countries.
What does it mean
The results of this study demonstrate that the openness and trust of people in innovative solutions continues to grow every year. In the context of the coronavirus pandemic, employees have had to quickly learn new technologies, which is partly why the fear of the “rise of the machines” is gradually giving way to an understanding of the opportunities for professional growth presented by artificial intelligence and other technological solutions.
It is worth noting that people are ready to rely on the advice of robots in the career field, despite a number of scandals related to artificial intelligence in HR. For example, Amazon’s automated search and recruitment system discriminated against women, after which the IT giant had to abandon the use of the neural network. In addition, a Harvard Business School study found that AI-based selection and recruitment systems have cost American employers millions in falsely rejected applicants, primarily because many applicants are often excluded from the selection process due to not meeting precise criteria.
How can this problem be solved? New York lawmakers have proposed requiring companies to notify potential candidates about the use of automated systems in the selection and hiring process, so applicants can tailor their resumes to the requirements of artificial intelligence, mainly through the use of keywords for each position.