Malfunctions of Zanussi washing machines – how to fix it yourself

Repair of Zanussi washing machines (Zanussi) is a frequent occurrence. Despite the fact that these cars come off the assembly line under the sign of a foreign brand, they can also break down. And often the manufacturer is not at all involved in the fact that the machine broke down too early.

External factors and improper operation are the more likely reasons for the failure of the SM.

Weaknesses of Zanussi washing machines

Using the statistics of service centers, you can quickly understand which components and parts in the Zanussi washing machine are the most vulnerable

  • Dependence of details on water quality. By the way, this is typical not only for the Zanussi brand, but also for other cars. Water supersaturated with salts with strong heating settles in scale on the heater and other elements. The purity of the water in our water pipes is also not different, so the filtration systems of the machine can become clogged with dirt and rust over time. As a result, the typesetting and drain system suffers.
  • Hatch blocker. This is the fault of the manufacturers: both the blocker and the sensor are slightly underdeveloped, so they break more often than other brands of SMAs.
  • The heater (heater) quickly becomes overgrown with scale. Experts believe that this is also due to the fact that the manufacturers made a mistake in the selection of components from which the tubular part of the heater is made.
  • Drive belt. It is not reliable, so every 3 months it does not hurt to check its tension and integrity. If you see signs of stretching or damage to the belt, tighten or replace the knot.

The only good thing is that it is possible to determine the malfunction in time, since the “smart” Zanussi washing machine notifies the user of problems using fault codes.

Common codes for Zanussi washing machines

Usually the Zanussi washing machine gives the following error codes: E11, E12, E21, E22. Consider the most common combinations.

CodeProblem
E11Washing water is not supplied. Most often, the code lights up if the valve that supplies water from the water supply to the machine is closed. The pressure in the pipe may also be weak. It is possible that the filter mesh on the inlet valve is clogged. The integrity of the hose is checked, the filter is cleaned. It is advisable to check the resistance of the valve coil – a serviceable element will give an indicator of 3,8 kOhm.
E12Problem with water filling during drying. If the water inlet valve is the cause, the code will appear on the display 10 minutes after the start of the wash cycle.
E21

Water does not leave the system – it is required to clean the drain filter and check the nozzles for blockages.

It is also necessary to check the performance of the pump impeller – it must rotate freely in both directions. If the stroke is difficult, the pump needs to be replaced.

E22Indicates low water drain when drying. The condenser may need to be cleaned.

Troubleshooting common problems with Zanussi machines

Complex breakdowns should be entrusted to a professional, but easy repairs of Zanussi washing machines can be easily done by yourself.

Next, we will look at how to repair a Zanussi washing machine with your own hands.

Clean filter – perfect performance

All filtration systems need to be cleaned periodically. If you neglect this rule, then later problems cannot be avoided. If any of the filters becomes clogged, then there are problems with the intake or discharge of water.

In Zanussi SM, it is the filler filter that is most often clogged. What to do to normalize the operation of the machine?

  • Just unscrew the inlet filter – it is located on the water pipe.
  • If you did not install such a filter, then you need to clean the filter mesh.

Attention! Experts advise installing an inlet filter on a pipe with a special filtration cassette that softens the water.

To clear the filter grid, proceed as follows:

  1. Locate the junction of the water intake hose with the washing machine body.
  2. Remove the top cover of the CM to unscrew the valve and filter.
  3. Disassemble the filter and wash it under the tap.
  4. Install the filter back.
  5. Reassemble everything in reverse order.

Important! The device of the Zanussi washing machine with horizontal loading is different from the front design, but the filter is cleaned in the same way.

By the way, pollution can accumulate not only because of the “errors” of the water supply system, but also because of the clothes that you send to the drum. From too dirty things, sand, dirt, debris, threads penetrate into the systems of the machine.

Masters often find small coins, seeds, hairpins, crumpled checks in the drain filter. All this “nonsense” can provoke a stop in the work of the SMA.

Important! Remember to clean the filter at least once every 3 months.

Zanussi washing machine blocker repair

The problem with UBL is a frequent malfunction of the Zanussi Aquacycle CM, but it also occurs in other models: for example, the Zanussi Easyiron.

It is difficult to immediately say why the blocker breaks – due to the fault of the manufacturer or user negligence. But there may be problems with the control board – then the blocker has nothing to do with it.

The plastic components of the sunroof blocking device are unreliable and can break even if the sunroof is simply slammed shut with force. At the same time, the metal hook will survive, but due to the breakdown of the UBL, washing will still be impossible.

The blocker is usually not repaired – it is easier to replace it with a new one. Zanussi UBL cars cost about 1500 rubles. A little expensive, of course, so you should first remove the old blocker in order to be 100% sure that it is broken.

Remove the device as follows:

  • Open the door.
  • On the right you will see a small hole for the lock hook, and next to it are two screws that hold the UBL. Unscrew fasteners.
  • Remove the sealing gasket (cuff). It is held by a wire tie that runs in a circle along the entire elastic band. Pry it off with a thin screwdriver and remove. Then remove the cuff – do it with your hands, without a tool, so as not to damage the delicate elastic band.
  • Remove the blocker by disconnecting the wires.
  • Conduct a visual inspection of the device and make sure that the plastic part is intact. If the plastic is broken and the records popped out, take the device with you and go for a new one.
  • Show UBL in the store so that they sell you exactly the same.
  • Install the blocker in reverse order.

Important! Gently close the hatch until it clicks, pressing down on the edge to prolong the life of the device.

Replacing the heater in a Zanussi typewriter

As we said above, the heating element is one of the most vulnerable places of any washing machine, especially Zanussi. With such a breakdown, the washing machine may give an E05 error, while the water in the tank stops heating.

To make repairs yourself, you will have to disassemble the SM case a little:

  1. Turn the machine with the front wall towards you.
  2. Remove the screws from the panel to remove it.
  3. From the bottom of the tank you will see the heater shank – it has 2 contacts and wires coming from them.
  4. Measure resistance with a tester. If the device shows a value close to zero, the heating element will have to be changed. A good heater will read 20-40 ohms.
  5. To remove the heating element, unscrew the nut located in the center of the shank.
  6. Disconnect the wiring going to the heater.
  7. Make an effort to get the heating element out of the groove. If there is a lot of plaque on it, then it could boil. Take some WD-40 and lightly spritz the crevices. Loosen the old heating element and pull it towards you.
  8. Clean the hole well.
  9. Install new heater, connect wiring.
  10. Reattach the back panel and run a test wash. If the water is heated, and the E05 code is gone, then you did everything right.

Important! When choosing a heating element for a Zanussi washing machine, buy only original parts. Do not take cheap Chinese counterparts – they will not last you long. An unsuitable heating element can also cause a breakdown of the control unit, and then the repair will definitely cost a penny.

Checking the drive belt

The breakdowns caused by the drive belt are accompanied by the fact that the motor in the washing machine does not stop working, but the drum does not rotate. To check the integrity and location of the belt, proceed as follows:

  • Remove the back cover by unscrewing the fasteners.
  • In the niche you will see a drum pulley on which a belt should be put on. The pulley of the electric motor is much smaller, it must also have a belt.
  • Correct the belt if it has shifted.
  • If the drum does not rotate, and the belt is in place, then a replacement is needed.
  • After adjusting or installing a new belt, secure the panel in place and run a test wash.

As you can see, the repair of Zanussi washing machines is to eliminate typical failures and breakdowns. Fortunately, these malfunctions are such that you can easily fix them without the help of a wizard.

We advise you not to touch the electronics. Even if you have a Zanussi washing machine diagram, in order to repair or replace an electronic module, you need special tools and relevant knowledge and experience. Do not want to provoke additional breakdowns – trust the master with complex problems.

This video may help you:

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