Emotional intelligence is our ability to be aware of our own feelings, manage them, and recognize and consider the emotions of other people.
The modern theory of management and management considers this ability to be the main condition for effective leadership. The author of the book, a professor at INSEAD University (France), reveals the essence of the concept of «emotional intelligence» and tells in detail how the emotions of the head and employees of the company affect the effectiveness of its activities.
Alpina Business Books, 311 p.