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Kandy automatic washing machines are affordable and compact. A convenient control system and a wide selection of programs have made the technique popular among users.
However, over time, even reliable equipment can fail. Is it possible to repair the Kandy washing machine with my own hands? Quite!
You just need to find out what the error codes on the control panel mean, and then find and fix the problem.
The main problems of Kandy washing machines
Let’s analyze the main problems that are typical for cars of this brand. We will also find out how you can repair Candy washing machines with your own hands.
No water drain in the machine
You have noticed that the Kandy washing machine does not drain the water. The program may stop right in the middle of washing. Due to the fact that the water does not go away completely, you take out wet things after spinning.
What are the reasons for such a breakdown:
- The drain system is clogged. If debris gets into the drain filter or hose, a blockage will occur. It is necessary to check the pump and the pipe from the tank to the pump.
- Damage to the drain pump (pump). Often, small objects entering the pump cause it to break.
Kandy machine won’t turn on
Why is the Candy washing machine not working? You habitually start the washer, but it does not respond to your actions. Let’s look at the causes of this problem:
- Faulty network cable or extension cord. He could burn out, twist.
- Lack of voltage in the network, or it is not enough to start SM Kandy. This can happen if repairs are being carried out on your site, a powerful tool is involved, and so on.
- The contacts on the start button are oxidized, so the machine does not respond to turning on.
- Malfunction of the Kandy washing machine control module. The module is responsible for all programs in the CMA, therefore, if it breaks down, the equipment fails to work.
Loss of tightness
If you notice a puddle of water under the washing machine, you need to urgently look for a leak.
Attention! Do not step into the water, you may be electrocuted. If possible, disconnect the CM from the mains or turn off the electricity supply at the switchboard.
Why there is a leak:
No heating
The washing machine does not start the washing process or washes things in cold water. The reason for this is a malfunction of the heating element (heater). Basically, the element fails due to scale or damaged contacts.
Wear of moving parts
Wear of bearings, oil seals, motor brushes leads to various malfunctions in the Kandy washing machine. For example, you may notice a knock and rumble when the washing machine is running, the drum stops rotating.
Electronics problems
These include problems with closing the hatch door, a broken wiring between the parts and the control module, a malfunction of the control board of the Candy washing machine.
How to figure out what kind of breakdown happened to your car? Error codes will help you.
Thanks to the self-diagnosis system, a malfunction code is displayed on the Kandy washing machine display. After decrypting it, the user understands which part needs to be checked. So it becomes possible to independently repair Candy washing machines.
Trouble codes for the Kandy machine, their meaning
Depending on the type of model, the SM can manifest the error in different ways:
- Models like Activa with electronic controls show an error on the display.
- Models Candy Aquamatic (Kandy Aquamatic), signal a problem by blinking the lower light on the left. The number of flashes after a pause means the error code.
For washing machines Candy Holiday, Aquamatic, Activa and other models, the following error codes are typical: E01, E02, E03, E04, E05, E09.
| Error code name | Meaning, decoding |
| E01 | The hatch door is not tightly closed. Malfunction of the locking device (UBL) or mechanical latch. |
| E02 | Water intake error. The tank is overfilled, or there is not enough water for washing. There are likely problems with the intake valve, pressure switch, control module. |
| E03 | There is no proper water flow. The time allotted for the drain has expired. The problem is a blockage in the drain system or pump. |
| E04 | Water intake error. The tank is filled above the prescribed level. The filling valve or pressure switch may be damaged. |
| E05 | The water does not heat up. Malfunction of the heating element, electronic controller, temperature sensor. |
| E07 (08, 09) | Malfunctions with the engine or its elements: tachometer, triac, control module. |
Do-it-yourself car repair Kandy
First of all, if you notice an error code, restart the washer. Unplug it from the network for 10-20 minutes.
If after turning on the code has not disappeared, you need to continue the search. The photo shows the Candy washing machine to make it easier for you to navigate.
You can also look at the instruction manual for the Kandy washing machine.
Solving drain problems
Let’s figure out how to get rid of blockage. Do-it-yourself repair:
- Cleaning the drain filter. It is located below: on the front panel, behind a small hatch. Unscrew the filter, inspect for blockage.
- Checking the drain pipe. It is necessary to lay the washer on its side and reach through the bottom to the nozzle. For more information about cleaning and replacing, see the video:
Along with the pipe, inspect the drain hose, which could also become clogged. For cleaning, you can rinse it under the pressure of water.
- Checking the pump (pump) is performed after inspecting the impeller. Remove the drain filter, look into its hole. By highlighting with a flashlight, pay attention to whether the impeller is spinning or not. If it stands still, it means that there was a problem with the pump, or a thread or a piece of fabric was wound around the impeller axis.
To remove the error from the screen and return the CM to working capacity, you need to get to the pump.
Do-it-yourself repair:
- Disconnect the CM from the network and communications.
- Lay the washer on its side, opening the bottom.
- Loosen the pump mounting bolts.
- Unplug the connectors by disconnecting the wires.
- After removing the pump, inspect the impeller for blockage.
If the pump malfunctions, you can install a new part in the reverse order.
How to turn on the Kandy machine
If your washing machine does not turn on, does not give an error code, do the repair yourself:
- Check the power cord and extension cord (if connected through it). Connect any household appliance to the extension cord. If it works, then the extension cord is working. If the wire is damaged, it must be replaced.
- To find out if there is voltage in the network, connect one of the devices to the outlet. If it doesn’t work, call an electrician.
- To inspect the power button and its contacts, you need to remove the front panel.
What needs to be done:
- Remove the top cover of the washer by unscrewing the bolts at the back.
- Take out the dispenser tray.
- Loosen the screws holding the output tray.
- Unfasten the latches and remove the panel.
- Disconnect the wires coming from the control module.
Now inspect the button contacts. They may need to be replaced.
Replacing the heating element in the washing machine
When using low-quality powders and hard water, the heating element becomes covered with scale. Subsequently, scale can cause the heater to burn out. If the heating element breaks down, the corresponding error code will appear on the display.
To replace the element, you need to remove the back panel of the CM Kandy. Do your own repairs:
Visually assess the condition of the heating element. Additionally, you can check the heater while it is in the car. To do this, attach the probes of the multimeter to the contacts of the heating element, measure the resistance. A serviceable part will show from 20 ohms to 30 ohms.
If broken, install a new element.
How to check the heating element and its thermostat, look at the video:
Bearing replacement
To replace bearings, you need to know how to disassemble a Kandy washing machine. Getting to them is very difficult, and not everyone can do it.
Watch the detailed video tutorial:
Solving problems with electronics
What are the signs of this breakdown in the Kandy washing machine? You are trying to start washing, but the process does not start. An error code is displayed on the display.
The reason may be in the open hatch door. If the locking device fails, the hatch is not electronically locked, so the wash does not start. Do-it-yourself repair consists in replacing the UBL:
- After de-energizing the SM, open the door.
- Bend the rubber cuff, and use a screwdriver to remove the metal clamp.
- Loosen the screws securing the locking device.
- Having unbent a cuff, disconnect the lock from the panel.
- After disconnecting the electrical connectors, remove the lock and rearrange it to a new part.
Electronics problems can be caused by a broken wire circuit between the control board and the rest of the machine. Therefore, it is necessary to examine everything sequentially. To do this, you will need the wiring diagram for the Candy washing machine.
With sudden voltage drops, the board itself, or its elements, could burn out.
Repair of the main component of the Kandy automatic washing machine is better not to do it yourself, but to entrust it to a professional.