How to prepare for an e-visit to a dermatologist?

E-visit to a dermatologist allows for quick intervention in the case of skin lesions. The visit gives the opportunity to consult skin problems with a specialist doctor who, after the diagnosis is made, can immediately initiate treatment. How to prepare well for a TV visit at a dermatologist so that it is comfortable and efficient? What should you remember before an e-visit?

E-visit to a dermatologist – what symptoms should you go to a specialist with?

A dermatologist diagnoses and treats skin, hair and nail diseases. Although skin lesions often require physical examination, some of them can be discussed with the doctor during a teleconsultation.

A dermatologist should be consulted in the following cases:

1. Itching of the skin
2. Discoloration, discoloration and redness of the skin
3. Enlarged pores, blackheads, acne
4. Pimples and rashes
5. Birthmarks and warts
6. Excessive dryness and peeling of the skin
7. Fragility and discoloration of nails, changes in the structure of the nails
8. Hair loss, dandruff

A visit to a dermatologist is recommended in emergency cases and with bothersome symptoms, especially when there is a problem with a stationary visit to a specialist for various reasons – distance, waiting time, patient’s mobility problems.

What does an e-visit to a dermatologist look like?

The e-visit takes place at a time convenient for the patient. You can visit a dermatologist in three ways: by phone, chat or video chat. Due to the occurrence of skin problems, it is best to decide on a video interview with a dermatologist who will be able to see the skin changes more closely thanks to a webcam. It is also worth taking photos of the affected areas and uploading them online for more detailed analysis by a specialist doctor.

As part of the television visit, the specialist doctor not only makes a diagnosis, but also has the option of issuing an e-Referral, e-Release or issuing an e-Prescription (including prescription drugs). After the meeting, the patient receives a four-digit code for the e-Prescription, both via e-mail and SMS.

If there is such a need, the doctor refers the patient to a stationary visit for a dermatological examination. The dermatologist also decides about referral for diagnostic tests, such as: skin smear, allergic tests, blood tests or biopsy – histopathological analysis of a skin lesion.

What should the patient remember to make the e-visit to the dermatologist run smoothly?

For the smooth running of the visit to the dermatologist, the patient should have a document with the PESEL number prepared, thanks to which the doctor will verify the patient’s identity. It is a very important part of the visit, because only on the basis of the verification of the patient’s personal data, the doctor can issue an e-Exemption, e-Referral or e-Prescription.

It is very important to prepare a list of currently taken medications along with the dosage, clear photos of the affected area. Information on recently performed cosmetic procedures, illnesses, diet or skin care methods (including lists of cosmetics used) is also helpful in the diagnosis.

It is worth remembering that medical documentation or other necessary files can be sent to the doctor before the TV visit.

bow. Agnieszka Kuświk-Bartczak, dermatologist-venereologist, providing telemedicine advice using the haloDoctor.pl platform

“How to prepare for a dermatological visit?

Think about how long you have been struggling with a skin problem, prepare a list of medications you are taking, inform your doctor about any existing allergies. Do before the consultation 2-3 photos of skin lesions in daylight or in good lighting send them before or during the consultation. If you did not manage to take photos earlier during the consultation, choose a room with light walls and turn on a bright light.

The most common mistake is when a patient calls for consultation from a dark room, or with a wound covered with a dressing, tries to describe in his own words what it looks like, instead of showing a picture. As the Germans say “Keine Diagnose durch die Hose”, it is impossible to make a diagnosis through trousers ”.

How to choose a place where an e-visit to a dermatologist should take place?

In order for the e-visit to the dermatologist to be comfortable, it is important to choose the right place – it is recommended to choose a quiet room, preferably in isolation, so that no noise or noise disturbs the conversation with the specialist.

It is worth emphasizing that during the e-visit, we should be alone in the room. The exceptions are older people who may need assistance in the use of electronic devices or are under the constant care of a family member or nurse.

Problems during an e-visit to a dermatologist – how to solve them?

During a visit to a dermatologist, technical problems may arise related to the operation of the equipment or the Internet connection. Before the e-visit, make sure that the internet connection is working smoothly and that the equipment through which we will communicate is working flawlessly.

In addition, it happens that the patient has a problem with describing symptoms and ailments, presenting the current medical documentation or a list of medications taken. For this reason, it is worth preparing a list of medications taken before the meeting with a dermatologist and attach the medical documentation collected so far. Thanks to this, the e-visit to the dermatologist will be smooth and comfortable.

Read also:

1. How to prepare for an e-visit with an internist?
2. How to prepare for an e-visit to the gynecologist?
3. How to prepare for an e-visit to the pediatrician?

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