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You can book an appointment with your GP by phone, in person or through a third party. If the facility uses the appropriate program, you can also register electronically. You have the right to book an appointment on any day during the registration working hours. The clinic cannot set days on which you can register. It is against the law.
Availability of family doctors
In accordance with the adopted work schedule, the medical facility is to provide patients with access to the services of a primary care physician (primary care physician) in the place where they are provided, from Monday to Friday, from 8 am to 16 pm. The exception here is public holidays. The clinic is obliged to provide information related to the hours and place of patients’ admissions and the rules of medical registration and visits, including home visits.
Also check the seven most important rules when registering in a medical facility
Registration with a family doctor at a medical facility
It is the health of the patient that determines whether or not he is admitted on the day of admission. Importantly, it is not the registration worker who decides about it, but the family doctor. The registrant does not provide health services, therefore he has no right to make such medical decisions. Instead, he is responsible for organizational matters.
If he refused to register for an appointment with a doctor, you can report to the head of the medical entity. This way you can explain the situation that has arisen. It is worth submitting the application in writing. Then the manager should answer you in the same form. You can send a copy of the application to Patient Ombudsman.
Find out how to open an Internet Patient Account and what are its greatest advantages
How to choose a family doctor?
A good solution will be choosing a family doctor in your place of residence. This way you can save a lot of time traveling to the clinic. You will appreciate it especially when you are sick. In such a situation, zoning does not apply. Therefore, you do not need to register with a doctor at the place of registration.
Pay attention to what additional services are provided by the medical facility. Does it offer an analytical laboratory where the necessary research can be done. Also check if the center is equipped with modern equipment. Also pay attention to the quality of the services provided.
Declaration of the choice of a family doctor
When choosing a GP, nurse and midwife, you are obliged to complete declaration of choice (i.e. a written declaration of will). Each medical facility that has a contract with the National Health Fund has such declarations. They contain various data, including the patient’s first and last name, maiden name, date of birth, PESEL number and gender. You should also determine which time you make this choice this year. In addition, you must enter the code of the provincial department of the National Health Fund, the date and the name and surname of a family doctor, nurse and midwife. In addition, you provide the seat of the service provider providing POZ services and the place where these services are provided. Finally, be sure to sign this declaration.
How to prepare for an appointment with a GP?
Take a photo ID and PESEL number with you when going to an appointment with a family doctor. Remember that the registrant has the right to check you in EWUŚ (system of Electronic Verification of Beneficiaries’ Eligibility). For this, I need the patient’s PESEL number. If the system has not confirmed the fact that you are covered by health insurance, you can submit a relevant declaration or provide a relevant document.
Before you visit your GP, think about what’s wrong with you. Check if you have a fever and symptoms such as sore throat, chills, shortness of breath, runny nose, cough, vomiting, nausea, diarrhea. If you are still in pain, you should also tell your doctor.
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