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Hans washing machines are not yet as popular as other brands. However, both users and service centers have noticed typical SMA malfunctions.
After reading the article, you will learn how to determine the cause of the breakdown by the error code on the screen, how to repair the Hansa washing machine with your own hands.
SM Hans trouble codes
To better understand where to look for a problem, you need to know the meaning of the error code that is issued by the self-diagnosis system. Thanks to this feature, you can quickly determine which part of the machine is out of order. The table below shows the error codes for Hansa machines.
| Error code (for PS series) | Meaning (decryption) |
| E01 | There was a problem closing the hatch door. |
| E02 | The water did not reach the required level within 2 minutes. |
| E03 | Hans washing machine does not drain water (after 1,5 minutes). |
| E04 | Water overflow in tank CM. |
| E05 | The water level has not reached the set point within 10 minutes. |
| E06 | Within 10 minutes, the water is drained, but the pressure switch does not send a message to the module. |
| E07 | A leak has occurred. |
| E08 | Mains error. |
| E09 | Too much foam during spin. |
| E11 | Malfunction of the triac, which is responsible for the hatch blocking device. |
| E21 | The engine is blocked. There are no signals from the tachometer. |
| E22 | The engine started without a command from the main module. |
| E31 | Short circuit of the temperature sensor. |
| E32 | Thermal sensor wiring fault. |
| E42 | The program is over, but the door does not open after 2 minutes. |
| E52 | Controller memory error. |
| Error codes (for PA series) | Value |
| E01 | Problems with the door limit switch. |
| E02 | Within 3 minutes the water in the tank has not reached the first level. |
| E03 | There is no data from the level sensor about draining water for 3 minutes. |
| E04 | In the middle of washing, the level sensor sends a signal to the module about the overflow of water. |
| E05 | Faulty temperature sensor wiring. |
| E07, E08 | No tachogenerator data. |
| E10 | Incorrect parameters of the electrical network. |
| E11 | Short circuit of the triac of the electric motor. |
| E12 | A leak has occurred. |
| E14 | Control module failure. |
| E15 | Breakdown of the main module. The code appears immediately after starting the washer. |
Main problems. Self repair
Consider typical malfunctions, as well as self-repair options for popular CMA models: Hansa Aqua Spray (Hansa Aqua Spray), Hansa Dynamic System, Hansa Comfort, Hansa Optimum (Hansa Optima).
Clogged drain system in the Hans typewriter
A clogged drain pipe, filter or pump can cause poor water drainage. It is recommended to clean them to prevent damage. But if you have already noticed a malfunction, then do this:
Having taken out the pump, inspect it: it is possible that a thread, a flap of fabric, was wrapped around the impeller. Installing the pump for the Hans washing machine is carried out in the reverse order. This simple repair, it is quite possible to do it yourself.
Heating element failure
The heating element in Hans washing machines often fails. This can happen due to sudden voltage drops in the network. As a result, a short circuit occurs, and the element breaks.
Hard, poor-quality water causes scale formation. Because of this, the heating element overheats and burns out.
It is possible to understand that the heating element is faulty by external signs. If you notice that when you turn on the SM, the machine in the shield turns off, or the fuse blows, the reason may be in the heater.
Another sign is that the laundry is not washed well, a musty smell is felt, since the water is not heated.
The front panel must be removed to replace the heater. How to do this, see above, in the disassembly diagram of the Hansa washing machine.
Always unplug the machine before starting work!
We carry out repairs with our own hands:
- The heating element is located at the base of the drum.
- Unclip all wires leading to the heater.
- Loosen the center nut.
- Push the nut inward, pressing the gasket out.
- Now you can remove the heating element and install a new element.
Malfunction of the Aqua Spray system (Aqua Spray)
The Aqua Spray function in the Hans washing machine allows you to save water and wash clothes more efficiently. Through a special fitting located on top, water under pressure irrigates the laundry, contributing to a better removal of stains.
The disadvantage of the system is the narrow path through which water is supplied. If it becomes clogged, a malfunction occurs.
How to fix the situation yourself:
- After removing the top cover, you will find the filling valve.
- The system path is located next to the valve.
- Remove the plugs.
- Carefully pour warm water into the hole. If the water does not drain well, then the system is clogged.
- Using a thin wire, clean the tract by gradually pouring water.
Have you noticed that the water drains quickly? You managed to fix the problem yourself.
Breakdowns in the electrical network of the Hans washing machine
The modern electronic system of washing machines does not always withstand voltage drops. From a malfunction, the control module protects the noise filter, which serves as a stabilizer. In the event of a power surge, it takes all the “blow” on itself.
But it happens that the filter burns out. Then Hans’ washing machine may not turn on and needs to be replaced.
- After removing the top cover, in the upper right corner you will see a filter.
- After unscrewing the fixing bolts, rearrange the wires from the damaged filter to the new one.
- Fasten it in place.
It is more difficult if the control module is faulty: an electrical circuit will be needed to repair it. But in case of a breakdown, it is better to contact the service center.
Bearing wear on a washing machine
You will know about problems with bearings by the characteristic rattle, noise and rattling during operation of the machine.
Replacing bearings in a Hansa washing machine is considered a difficult repair. But you can do it if you want.
Next, understand the tank:
Video on the topic will help you:
After reading the article, you can try to fix the problem yourself. In some cases, this is quite simple and cheaper than calling a master.
To avoid breakdowns, do not forget to look at the instructions for the Hans washing machine during operation.