Women’s style of active listening is empathy and support.
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Empathic listening — listening from heart to heart, active listening in a feminine way. Empathic listening is feeling and relationship oriented.
What did you feel? You were upset… Was it hard for you to hear that? You became attached to him … How did you survive what he did to you? I understand you so! — all these remarks express soft support, spiritual understanding and sympathy.
Empathic communication is very helpful in communicating with women and any other adults who are in the power of feelings. For example, this way of listening helps to talk through silent resentment.
The man is offended and silent. He is silent, but you see that he is offended. You (softly): «You resented me.» Him: «No.» (irritated). What to do next? “Perhaps you will cautiously say: “You say that you are not offended because you do not want to quarrel with me” — or “You have an angry voice. Looks like I was wrong about something.» Sometimes you can delicately suggest: “You are dissatisfied with the fact that …”, and sometimes you can simply return the initiative to the interlocutor, repeat with a pause his words: “I was not offended …” If all this sounds soft on your part and the interlocutor still wants you say something, communication will begin.
There are 8 video lessons in the course. View >>