PSYchology

The author (a coach, as you might guess) tells how to communicate without saying a word, not waste your precious energy, learn how to answer uncomfortable and too personal questions, avoid being rude and shy away from unplanned communication.

If we close our eyes to the fact that the author explains the meaning of the word “networking” only on page 61 (it turns out that we are talking about establishing useful contacts, the ability to establish and maintain relationships), then on the whole the book seems interesting and useful. First of all, it is useful for those introverts who, like left-handed people exhausting themselves with the development of their right hand, go against their nature and spend time and effort on remaking themselves. Instead of developing talents given from birth. American Devora Zak, a business coach, a communications specialist, offers quite comfortable communication strategies to people who are closed and in-depth. Do not know how, like extroverts, to speak incessantly? Pause and watch. Don’t like talking about yourself? Analyze the information that an open and sociable interlocutor provides you with in abundance. The author suggests how one can “talk without saying a word”, how to concisely answer personal and uncomfortable questions without risking seeming impolite, and how to avoid unplanned communication without complicating relations. Her advice is worth reading for extroverts too — precisely in order to better understand your colleagues and introvert partners.

Alpina Business Books, 208 p.

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