PSYchology

Communication skills are the skills to communicate effectively. This usually includes the ease of establishing contact, maintaining a conversation, syntonic communication skills, the ability to negotiate and insist on one’s legal rights.

In family relationships, the following basic syntonic communication skills are most in demand:

  • Don’t interrupt.
  • Do not make unnecessary disputes, avoid objections, learn to reasonably agree.
  • Avoid negative topics and bring up positive topics first.
  • Avoid negative translations, use a positive translator.
  • Do not give negative suggestions, give positive suggestions.
  • Be able to express your intentions in a way that is clear to your partner. It’s not always easy to understand you from your words, but if you explicitly say: “I want to share my doubts only in order to better understand you,” your partner will no longer see objections in your words, but a desire to understand you better.
  • Avoid being categorical, speak softly, emphasizing that you do not insist that you are right and it is important for you to hear the opinion of your partner.
  • Speak in theses, clearly expressing your main idea and what you actually want from a partner.
  • Speak in dialogue mode: briefly formulate your thought and ask your partner “What do you think?”
  • Avoid reproaches and accusations. To touch on sore topics only when there is a constructive: a proposal on how the situation can be improved.
  • Emphasizing agreement with a partner, admiration, compliments, gratitude.

The condition for the adequate use of communication skills is an understanding of how my words and actions are perceived by a partner in a tense situation.

If you master the main skills, you will communicate effectively, if you don’t master them, you will think “why I don’t have relationships” … To master these skills quickly and efficiently, get on the Distance!


Course N.I. KOZLOVA «EFFICIENT COMMUNICATION»

There are 9 video lessons in the course. View >>

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