Author: Lyudmila Shadrina — business coach, psychologist, organizer and head of the NOVATION CONSULT consulting center
Source — personal-training.com
This technique can be used both in personal life and at work. In communication with clients, subordinates, bosses, friends, parents, children. It is especially good for making an appointment by phone and is mandatory for the so-called «cold calls». It also works almost flawlessly at the final stage of the sale — it helps to complete the transaction, beautifully avoiding the question that sellers are so afraid of: “Do you take it? ..”
- Works in accordance with the principle of «presumption of purchase» — the seller behaves as if the client has already bought a service, product or idea:
- Will we meet tomorrow or the day after tomorrow? In the morning or in the afternoon?
- Will we sign the contract now or after discussing the details?
- Will you take two boxes of mayonnaise or one?
- Shall we discuss this topic now or in 15 minutes?
- Dear, where are we going to rest — to Cyprus or to Tunisia?
There are 6 video lessons in the course. View >>