Candy washing machine error codes – how to fix

The Candy washing machine is equipped with a self-diagnosis system. CMs with electronic control show an error code on the display, notifying the user of the occurrence of a breakdown. On Kandy washers with electromechanical control without a display, the indicators light up, notifying of a malfunction.

Let’s figure out what the fault codes mean, what to do when they appear, how to fix the situation.

CM Candy error table: meaning, causes, troubleshooting

Error codeIndication (number of lamp flashes after a pause)What it meansCausesHow to fix a breakdown
E01With error E01, the light flashes 1 time.The hatch door is not tightly closed.
  • The wiring between the electronic module and the hatch blocker (UBL) is broken.
  • UBL breakdown.
  1. Check wiring, repair damaged sections.
  2. Check door lock. Install a new one if there is a problem.
E02If the CM issues an E02 error, the indicator flashes 2 times.There is no water in the tank. During the allotted time, the water did not reach the minimum level.Why is the code on the scoreboard:
  • The drain system is clogged.
  • Pressure sensor failure.
How to remove the error:
  1. Clean the water intake hose and filter mesh from debris.
  2. Check the inlet valve for proper operation.
  3. Check the pressure switch tube. Change the level sensor and its tube in case of a malfunction.
E03The indicator flashes 3 times.The Candy washing machine flashed code E03, which means that the water is not draining.What happened:
  • The contacts of the drain pump and the control board are broken.
  • Defective pressure sensor.
  • There is a blockage in the drain system.
To solve the problem:
  1. Wires are inspected, connections are tightened.
  2. The drain filter, pipe and pump are checked and cleaned of blockage. In the event of a breakdown, serviceable elements are installed.
E04The light blinks 4 times.The water level in the CM tank has been exceeded.The reason why the CMA gives error E04 is a malfunction of the valve control triac or the intake valve itself.In order to reset the error, you need:
  1. Check the operation of the intake valve. Change element on failure.
  2. Check the control triac on the electronic board.
E05With code E05, the light flashes 5 (16) times.Water heating problems.What happened:
  1. The heater (heater) has failed.
  2. The heater thermostat is broken.
  3. Wiring problem.
  4. The motor responsible for the program selector is faulty.
What to do:
  1. Carry out the replacement of the heating element.
  2. Test the thermistor with a multimeter. Change in case of failure.
  3. Repair or replace selector motor.
  4. Isolate damaged wiring.
E06The light flashes 6 times.EEPROM non-volatile memory failure.Change of the main block.
E07The indicator flashes 7 (17) times.Incorrect operation of the SMA motor. After three reboot attempts, the system displays the E07 code.Faulty motor tachometer.The resistance of the winding of the tachometer is tested.
E09The light flashes 9 times.Washer motor error.The control module or the triac of the engine is out of order.Check, repair or replacement of the electronic unit.
The light flashes 12-13 times.Module wiring problem.Check connections, contacts, change wiring.
The lamp is constantly on, or flashes 14-15 times.Faulty electronic unit.
Flashes 18 times.Voltage problems.Network problems. The voltage is too high or low for the correct operation of the SM.Wait until the voltage returns to normal, or call an electrician.
E1414 flashes with a pause of 5 secondsBroken heating element, temperature sensor or control module
  • TEN burnt out.
  • The thermostat has failed.
  • Control board malfunction.
  • Check the heating element and replace it with a new one in case of breakage.
  • Checking the temperature sensor (for operability and short circuit). Temperature sensor replacement.
  • Diagnostics of the control module, firmware or replacement.

Having studied the meaning of errors and options for solving them, you can start repairing the Kandy washing machine.

If there is a problem with the network or the control module, it is recommended to call the wizard and not try to reset the errors yourself.

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