The Candy washing machine is equipped with a self-diagnosis system. CMs with electronic control show an error code on the display, notifying the user of the occurrence of a breakdown. On Kandy washers with electromechanical control without a display, the indicators light up, notifying of a malfunction.
Let’s figure out what the fault codes mean, what to do when they appear, how to fix the situation.
CM Candy error table: meaning, causes, troubleshooting
| Error code | Indication (number of lamp flashes after a pause) | What it means | Causes | How to fix a breakdown |
|---|---|---|---|---|
| E01 | With error E01, the light flashes 1 time. | The hatch door is not tightly closed. |
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| E02 | If the CM issues an E02 error, the indicator flashes 2 times. | There is no water in the tank. During the allotted time, the water did not reach the minimum level. | Why is the code on the scoreboard:
| How to remove the error:
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| E03 | The indicator flashes 3 times. | The Candy washing machine flashed code E03, which means that the water is not draining. | What happened:
| To solve the problem:
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| E04 | The light blinks 4 times. | The water level in the CM tank has been exceeded. | The reason why the CMA gives error E04 is a malfunction of the valve control triac or the intake valve itself. | In order to reset the error, you need:
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| E05 | With code E05, the light flashes 5 (16) times. | Water heating problems. | What happened:
| What to do:
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| E06 | The light flashes 6 times. | EEPROM non-volatile memory failure. | Change of the main block. | |
| E07 | The indicator flashes 7 (17) times. | Incorrect operation of the SMA motor. After three reboot attempts, the system displays the E07 code. | Faulty motor tachometer. | The resistance of the winding of the tachometer is tested. |
| E09 | The light flashes 9 times. | Washer motor error. | The control module or the triac of the engine is out of order. | Check, repair or replacement of the electronic unit. |
| The light flashes 12-13 times. | Module wiring problem. | Check connections, contacts, change wiring. | ||
| The lamp is constantly on, or flashes 14-15 times. | Faulty electronic unit. | |||
| Flashes 18 times. | Voltage problems. | Network problems. The voltage is too high or low for the correct operation of the SM. | Wait until the voltage returns to normal, or call an electrician. | |
| E14 | 14 flashes with a pause of 5 seconds | Broken heating element, temperature sensor or control module |
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Having studied the meaning of errors and options for solving them, you can start repairing the Kandy washing machine.
If there is a problem with the network or the control module, it is recommended to call the wizard and not try to reset the errors yourself.