A buyer came to me today: a tall uncle of about 55, energetic, with a penetrating look. A calm and confident smile shines on his face.
I think: “Yeah! Our person!»
I swept the floor in the store (with a long-handled mop, I didn’t bend over! :))
The man says “from the threshold” in a confident, “thunderous” voice:
— No need to clean the floors here! Purely not where they sweep, but where they do not litter!
— Hello! Yes, you are absolutely right! Do I really not let customers into the store so that the floors are not trampled in vain? 🙂
— Hello! Yes, through one!
— Exactly! And what do we want?
— My fiancee thinks this set is too expensive for her. Dissuade her, please, in this!
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— So! I need sneakers! On me. There is?
— Yes. For you — always there!
— What kind?
— What size are your feet?
“Show me what you have first!”
Yes, I’ll show you now. Tell me your size.
Yes, they may not suit me! Show first.
— So yes! In order to show exactly for you, I ask you the size and ask. So as not to distract you with those that do not fit 🙂
— I have a size 43.
Here, try these. The spoon is here.
— I’m frugal! I have a wide foot!
– Yes, that’s why I offer a model that is convenient, comfortable, wide-legged, won’t fall apart, can be washed, don’t go shopping for a long time in search of a new comfortable one, especially wide-legged. I understand how difficult it is for you to choose the model you need so that it is durable, inexpensive, and comfortable. By the way, I was told that when wearing this shoe, there is no smell from shoes
Especially if you have come a long way in life
and have rich experience
then you know that now it is especially important to take care of your beloved legs so that in a few years they will not get sick
— For example, some people want to buy cheap shoes “for work”, forgetting that they are at work for 8 or more hours, and the legs are tired at this time, the joints are tormented. You are a sane person
and you understand that it is for work that you need the best, good-quality shoes in order to be healthy longer. After all, the legs are the main thing; along with several other organs that we must protect! Here, try it on!!!
— Yes, I won’t fit into these sneakers, I have a wide leg, I tell you !!! I can already see by eye!
— What do you think, is it really me with 12 years of experience in dealing with buyers
didn’t notice what kind of foot you have, what size shoes you have and what is comfortable for you to wear?
“Then why did they ask me what size I was?”
— Do you know: «Trust YOURSELF, but check!» Suddenly I’m wrong!
“After all, I don’t want to offend you inadvertently by downplaying or exaggerating your size. So let’s try it on and decide for sure whether sneakers fit or don’t suit you 🙂
— Yes, I also know my leg and have already measured how many! I have an excellent eye!
Yes, I believe you. And I have no doubt. Only these sneakers were the only ones left. Just your size. And they were taken apart in a big way, as they look beautiful, neat, and when you put your foot in them, you feel spacious. Just measure and that’s it!
— Yes, why should I take off my shoes and try on when I see that they definitely won’t suit me, my bone has grown!
Yes, I understood you right away. I just didn’t say that for grown bones — these sneakers are the most ideal option. After all, suddenly I would be mistaken that your bone has become a little larger than it was before.
— Yes, girl, why are you trying to persuade me? I’m telling you, it’s not an option!
— Oh, you know, you’re right! The owner is a bard. Do not want, do not try on! Someone else will buy them from me, and you won’t even know if they suit you or not.
— I have an option! Let’s argue and see if they fit or not!
— Let’s bet on … 10 USD. Not that big money. But let’s find out who is wrong!
“Nah, I don’t argue when I’m not sure!”
— Oh, come on! You are SURE! Now you will earn 10 USD!!!
— No, I won’t! Honestly, I don’t have any!
— Yes, you will transfer by card! Oh what am I? I’ll have to give you money!
— Ah, I can use the map! But I still won’t take it from you. Moreover, what is 10 USD?! Yes, even if you lose a hundred, and even 1000, I won’t take money from a girl.
— Well woah!
— Yes, I don’t have 10 USD!
— It’s okay! You just translate on the map! :))
— Yes! Give me the left shoe, I have a bigger bone on my left.
— Yes. Yes, let’s at least try on the right leg first, maybe it won’t fit on the right one either.
— Oh, come on, okay.
— Well, how?? Great?? Everything fits??! I told you that your foot is normal, not wide!! Comfortable, right?
— Comfortable, comfortable, only ….
As a result, it is unlikely that the buyer will want to come to me again. Leaving such a person alone with my thoughts, I feel an inner balance. And the buyer has the opportunity to independently decide on the need to make a purchase.
Yes, I could «finish off the client.» But why should I chase a one-time buyer and keep the thought that «I won!» I was already pleased that he tried on and he already had some option to choose from. After all, most sellers with buyers of this type try to avoid interaction. And I feel sorry for these people. After all, they come home later and are tormented that no one approaches them, no one offers anything or offers, but “not that”. After all, they don’t even try on anything, they are so confident in their “eye”).
— Do you know, they cost 2500, you said that «economical». Probably, they wanted cheaper shoes or a different style. Only I won’t offer you cheaper ones, since they are less durable and, indeed, for a narrower leg. You just tried on good ones, they fit you perfectly, they look great. Now think about whether you need them or not. If you decide, I will be glad to see you again! :)) Yes! If you suddenly decide, then do not delay your arrival, because now autumn is coming into its own (12.09.17/XNUMX/XNUMX), people are looking for suitable shoes, and these comfortable sneakers are the only ones left. I can’t say when new ones will appear. Otherwise, you will come and say: “Natalya, give me my comfortable sneakers!” And I will give you, oh, nothing … How many times have I come across such situations … Good?
— All right, Natalya! I’ll definitely think about it, maybe I’ll come! See you soon! You know how to persuade! 🙂
— Yes?
(I look directly into the eyes of a person in surprise)
— I?
Mmm …
All for you, all for you! Goodbye!:) What is your name?
— Anatoly. It was nice talking to you. Do you know how to feel the buyer! You are a great seller!
— Great! 🙂 Mutually! Very nice! Goodbye.
— Goodbye.