4 technologies for restaurants that attract customers

The democratization of technology makes it applicable in any business at a reasonable price.

Restaurant technology has advanced exponentially in the last decade, and owners or managers have options to introduce innovative tools that improve processes for everyone involved.

These are some of the most important technologies that help facilitate restaurant service and create engaging customer experiences.

Advanced inventory tracking

Anyone who has run a restaurant knows that inventory management is one of the most difficult tasks to perform, and any optimization is a small advance at best.

Everything has changed with digital inventory management technology, increasing the visibility of one of your company’s most important assets, syncing changes across devices in real time via the cloud, and giving managers and chefs flexibility. to send inventory counts from anywhere.

Inventory management software can even be integrated into your restaurant’s point of sale and linked to recipe data to determine the optimal quantities of items the restaurant should have based on demand.

With these advanced tools, you can manage your inventory more effectively than ever, reduce waste, and give your customers a better experience.

Digital reservation / waiting list management tools

The traditional, analog way of managing reservations and keeping track of waiting lists has no place in 2019. Now, there are a host of tools that restaurants can use to seamlessly manage requests.

reservations, table locations in advance and waiting times.

Some options can even optimize seating arrangements for more efficient restaurant flow, and track guest preferences across multiple visits.

Additionally, many digital waitlist management tools allow guests to register directly via text message and receive instant notifications on the status of their tables.

After all, why hand out a pager to every customer waiting for a table when everyone now carries a mobile phone that does the same thing?

Self-service ordering service

Self-order and checkout technology is a dominant trend in the restaurant industry right now, and it won’t go away any time soon.

The data shows that many people think that self-service options improve the customer experience, and many restaurants that use the technology regularly have found an increase in sales from customers using kiosks, tablets, and other options.

They also provide restaurants with new avenues for cross-selling and upselling, which can ultimately improve the customer experience by introducing them to new items that complement their food.

Comprehensive programming software

Excellent service is one of the foundations of a successful restaurant, and you can’t consistently deliver great service unless you can schedule your employees effectively.

The new software can analyze sales trends and staffing patterns to create optimized schedules. Administrators can easily create schedules and share them with all employees via mobile devices, and factors such as shift changes, POS requests, and availability can be instantly updated and reflected.

Restaurant technology is constantly changing, but these four examples are set to significantly impact restaurants and customers for years to come.

With the help of some simple and intuitive tools, restaurants now have an unprecedented ability to engage customers in unique ways and optimize their own operational structures simultaneously.