ATLANT is a brand owned by the Belarusian company of the same name Atlant CJSC. Belarusians produce pretty good and inexpensive washing machines (CMA). Learn more about Atlant guarantees for washing machines.
What guarantees?
The main difference of the Atlant brand is a long warranty period. He makes up 3 years. And on the engine of ATLANT washing machines of the SmartAction series – 5 years. All warranty cases are serviced free of charge. But in order to receive services, you must provide a coupon in which the fields must be filled in – date, signature and stamp of the seller, serial number.
The beginning of the warranty period starts from the date of sale of the goods. In case of loss of the coupon – from the date of issue. For 3 years, the owner of SMA “Atlant” has the right to free of charge:
- Call a service technician to diagnose and fix the problem.
- Change parts – if the case meets the terms of the warranty.
- Transport equipment to an authorized ATLANT service center – after the specialist writes an appropriate conclusion.
The manufacturer guarantees the quality:
- materials;
- assemblies;
- accessories.
If the failure occurs due to the fault of the manufacturer, the equipment is subject to free repair.
Despite the fact that today there is a decrease not only in the warranty period, but also in the service life of washing machines, Atlant’s 3 years of free repair look especially attractive.
Problems of the Belarusian brand
SMA “Atlant” are not immune from breakdowns, so it’s useful to know what troubles happen to them most often. In addition, there are a number of features of the work, which are also better to know in advance.
Features and common faults:
- Noisy when spinning. To reduce noise, it is recommended not to call the workshop, but first set the machine in level and tightly close the door to the room where the SMA is installed.
- Electronics breakdowns. There are crashes in the program. Characters disappear on the screen. The machine needs to be restarted.
- The program switch does not turn well. You have to make an effort.
- The powder does not completely wash out of the tray – even with the correct dosage.
Automatic washing machines are quite reliable and have a good assembly. These devices, unlike most competitors, safely endure power surges and problems with water pressure. But Belarusian cars also have weaknesses.
What problems can happen:
- bearing failure;
- breakdown of the pump;
- electronics failure.
If the failure was not the fault of the user, then the repair will be made under warranty.
Where to go?
You can find the address of the nearest authorized service center on the official website of the company. There are addresses of all services in Belarus and Russia. Also here you can ask a question on the hotline. Each user can do this – with or without registration.
The Atlant washing machine has a service life of ten years. The manufacturer guarantees the safe use of household appliances. If the model is discontinued, then over the next 10 years, the manufacturer continues to produce spare parts and components.
The actual life of an AGR depends on many factors, but the most important of these is installation and connection. That is why these operations should be trusted to specialists of authorized services. If a breakdown occurs due to the fault of those who installed the device, then the case will be non-warranty.