Whirlpool is a large American company that has absorbed many brands. Whirlpool washing machines are warranted for 1 year from the date of purchase.
Warranty obligations
Customers have the opportunity to receive 12 years of additional free maintenance on the washing machine motor. The promotion is valid for models purchased from 12.07.2017/XNUMX/XNUMX.
Whirlpool Warranty Features:
- Accessories and spare parts that are not supplied with CMA and purchased in addition are not included in the warranty account.
- The manufacturer is obliged to provide warranty services only if the operating rules are observed.
Each Whirlpool washing machine comes with a manufacturer’s warranty card.
In order to avoid problems with the washing machine in the future, the buyer must check the filling of the coupon. Incorrect entry of information or the absence of any entry may be the reason for the denial of free service and repair.
Please note that the following points must be indicated in the coupon:
- When the item is sold.
- CMA model and serial number.
- The seal of the seller and his details.
- Signatures – the seller and the buyer.
Faults due to assembly errors will be repaired without charge during the warranty period. The rights to service are confirmed by a set of documents – a check, a correctly completed coupon, as well as an instruction manual.
Documents attached to the washing machine must be kept throughout the entire period of use.
Who provides services?
The Whirlpool Corporation in Russia has an official service center that serves all of its brands – Whirlpool, Indesit, Hotpoint, Ariston. Only original spare parts are used here, they work seven days a week, they use technologies from the manufacturer.
To find the nearest Whirlpool Authorized Service Center, customers can use the free hotline: 8-800-100-57-31. The company has a fairly extensive service network – in Moscow alone there are about two dozen workshops that provide warranty services for Whirlpool CMA. You can find out the details of the service on the official website of the Whirlpool service center.
By contacting an unauthorized workshop, CMA owners lose the right to free service under warranty.
Terms of Service
The warranty does not cover the following types of work:
- Installation and connection.
- Cleaning – internal and external, adjustment and other care.
- Replacement of consumables.
Services will be refused if it is found that the malfunctions in the washing machine were due to the fault of the owner who violated the operating rules. Non-warranty cases also include non-compliance of power supply and water supply parameters with established standards.
The service workshop masters who carry out repairs and maintenance under warranty must fill in the appropriate fields in the attached coupon.
Whirlpool appliances can be equipped with different types of warranty cards – their type depends on the country of manufacture and the type of AGR. Usually, the coupon for the Whirlpool washer is a small book. The color of the book is blue, black or dark red.
Before you start using the washing machine, be sure to read the instructions. Failure to comply with the operating instructions contained therein may void your warranty.