Contents
Haier is a Chinese brand belonging to the company of the same name. This is the largest world manufacturer with an excellent reputation. We learn about the guarantee for the Hayer washing machine. Separately, you can learn about the products of this brand from the Haier Washing Machine Review.
How long does the warranty last?
The Chinese manufacturer gives on washing machine vehicles (SMA) two years warranty. Customers are also offered an extended warranty of 5 years. All technical details are presented here.
The manufacturer asks buyers to carefully read:
- operating instructions;
- the terms of the guarantee;
- filling out the ticket.
The warranty card must not be altered or amended in any way. If it is incorrectly filled out, contact a sales assistant – let him solve this problem, otherwise you will find yourself without warranty service for expensive equipment.
You can get acquainted with the terms of warranty service on the official website of Haier. The telephone numbers are also indicated there, by which you can contact in Russia.
The warranty card is a documentary confirmation of the obligations assumed by the manufacturer. The buyer must keep the coupon in order to present it to authorized Hayer service centers if necessary.
When does Hyer refuse to repair under warranty?
The warranty applies only to SMAs that have accompanying documents that allow the product to be identified. Purchased equipment must be registered and registered.
Reasons for refusing free maintenance:
- The conditions and rules for the use, storage or transportation of equipment were violated.
- Incorrect installation and/or connection.
- The parameters of electrical networks and water supply do not comply with the standards stipulated by the operating rules.
- The device was used for other purposes.
- Persons who were not authorized to engage in them participated in the repair.
- Deviation from state standards and norms.
- Natural disasters and accidents.
- Damage associated with entering the apparatus of foreign objects.
- Defects caused by negligence – the consumer or third parties.
Service does not apply to:
- Installation and connection of SMA.
- User instruction.
Service center services
Authorized service centers specializing in the repair of AGR give customers the choice of doing work at home or with delivery to the workshop. Such services accept applications around the clock. If urgent assistance is needed, the masters urgently go to the house. Only genuine Haier parts are used for repairs.
The service can provide services of any complexity – from simple repairs without disassembly to the replacement of components and components. To get access to free maintenance, you must have a warranty card, and most importantly, the breakdown should not fall into the list of “rejected”.