Daewoo is the largest Korean brand owned by Daewoo Electronics. Cars, electronics, household appliances are produced under this trademark. Learn more about the warranty for Daewoo washing machines.
The washing machine under warranty broke down – what to do?
If a problem occurs in the washing machine, the first thing the owner must do is the following steps:
- Find the documentation for the washing machine – receipt, warranty card, instructions.
- Find the address of the nearest service center – you need to contact only authorized ones. The intervention of third-party workshops leads to the withdrawal of the device from the guarantee.
- Assess the breakdown – analyze what caused it. If malfunctions occur due to the fault of the user, the service specialists will find out and refuse warranty repairs.
To find the address of the nearest service center, you can use the official website – there, by entering the name of the city, you can get information about the nearest service center.
Features of warranty service:
- The manufacturer gives for household appliances only year of warranty. No additional periods of free maintenance are established for Daewoo brand goods.
- Repairs and maintenance are carried out by authorized workshops. The application is executed within a month from the date of application. Addresses of services can be found both on the website and in the warranty card.
- The manufacturer warns that repairs should not be carried out by unauthorized persons, including the user himself.
Denial of free service
If the washing machine breaks down during the first year of service, there is a chance that it will be repaired for free. But not all breakdowns will be eliminated in this way. If it turns out that the malfunction was not the fault of the manufacturer, then the warranty will be denied. And there are plenty of such reasons – from mechanical damage to natural disasters.
Reasons for rejection:
- The operating rules are violated – they can be found in the technical instructions.
- The product is used as a professional equipment – for business activities.
- Defects due to errors or tampering.
- Changes have been made to the design of the washer.
- Damage to the device due to natural disasters – for example, due to a fire.
- Foreign objects entering the machine.
To increase the chances of warranty service, it is necessary to follow the operating rules, including providing the washing machine with power and water supply of the specified parameters.