Bauknecht is a German brand, one of many owned by the Whirlpool Group. Learn more about the Bauknecht washing machine warranty.
Where can I contact for warranty issues?
The brand’s products are manufactured at factories in Italy, Slovakia, France and others. Users interested in the products of this company can go to the official brand resource. There is no Russian version. For all repair issues, you must contact authorized service centers – there are enough of them in the Russian Federation for comfortable service for all owners of Bauknecht automatic washing machines (CMA).
Warranty repair of the Bauknecht washing machine is carried out in specialized service centers. Their address is easy to find on the Internet. If your device has not reached the “one-year-old” age, then you have a chance for free service.
When contacting the service, SMA owners must have a warranty card – it will determine the warranty period. So that you do not have any problems when contacting the service center, make sure that the coupon is correctly filled out when buying. Make sure that it is signed and stamped, the date of sale and the serial number of the goods.
Please note that if the coupon is lost, then the warranty period is counted from the date of manufacture, and then, quite possibly, you will be denied free service.
Terms from the manufacturer
Bauknecht, like most manufacturers of household washing machines, gives year of warranty. But with a lot of reservations. Free repair and replacement of components is carried out only in cases where the manufacturer is to blame for the breakdown. Who determines who is to blame? – only service centers. Service technicians do an inspection and make a conclusion – what caused the breakdown.
There are many cases in which the fault in the breakdown of the CMA is shifted to the owner. Deny free service if the malfunction occurred due to:
- incorrect transportation;
- voltage fluctuations in the network;
- excessive or insufficient pressure in water supply pipes;
- accidental damage;
- natural disasters and more.
Bauknecht service centers provide their customers with a long-term guarantee for all work performed. Only original spare parts and components are installed here.