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Any equipment purchased in a store and designed in accordance with all the rules has accompanying documentation. “Indesit” is a washing machine, the guarantee of which allows you to use the free services of a master. But for this, the user must follow a number of rules in order not to go beyond the warranty.
What is the warranty period?
This is the period during which the manufacturer is obliged to provide free services for the repair of equipment. Here it is worth clarifying that not all cases of breakdowns are guaranteed, we will talk about this below. For Indesit washing machines, the warranty is 1 year.
Thus, the manufacturer undertakes that the buyer’s money will not be wasted. The longer the period, the greater the incentive for the production of high-quality components and components that will not need repairs for a long time. But in order for the promises to become a reality, you must receive a check (receipt), documents for the washer and a warranty card.
Warranty Terms
The main condition is correctly completed documentation. To do this, when buying, carefully study the coupon. Here is what should be on the paper:
- Serial number and model of CMA (may be a sticker or hand signature).
- Date of purchase of equipment.
- Information about the seller and his seal.
- Signature of the seller and the buyer.
The warranty card may look different. Often this is a small book in black, blue or red. Of course, during this period you should not use the services of a private master or repair the machine yourself. Here are the cases in which you will be denied free repairs:
- In case of breakage as a result of negligent attitude on the part of the user, improper installation and transportation of the SMA.
- In case of improper use of equipment that does not comply with the instructions.
- When removing the model serial number sticker.
- Under unforeseen circumstances: fire, power surge, natural disaster, exposure to pets.
- With mechanical damage.
Also note that the warranty does not cover replacement consumables. Detailed conditions are written in the coupon.
In what cases can you count on warranty repairs? Check out the list:
- Manufacturing defects. In this case, the master must inspect the equipment and make sure that the cause of the problem is in the factory marriage.
- Incorrect operation of the product: leakage, poor spin, loud noise and other problems with operation.
Important! Within 1 year from the date of purchase, the buyer has no right to contact other service centers. You can either call the master at home, or contact the workshop, which is indicated in the coupon.
So, to use the services of the manufacturer, carefully inspect the car upon purchase. Entrust the installation and connection of the product to a specialist. In case of incorrect operation of the equipment, the warranty workshop will help.
How long is the extended warranty?
In addition, the Indesit company offers users to save on repairs after the end of the manufacturer’s warranty. This is a paid program in which the repair period is extended for another 1 year. Subject to full payment, the buyer will receive the following services:
- Consultation of specialists on the operation and choice of means for the care of equipment.
- One-time inspection of the washing machine upon request. When transporting AGR to a service center, delivery and diagnostics are free of charge. But! Only within one locality.
- Specialists will fix the problem using original spare parts.
When registering the service, you must receive a certificate. Make sure that the moment of its action begins immediately after the manufacturer’s warranty ends. Otherwise, buying a certificate does not make sense.
How to use the services?
Whatever breakdown occurs, you must be sure of the correct operation of the equipment. Prepare a check, documents for the washer and a warranty card. Call the number listed on the manufacturer’s website or in the documentation. After the arrival of the master, look at his documents, make sure that he belongs to the desired service. After the repair is completed, check the machine for operability.
Now you know how to protect yourself from unscrupulous sellers who may intentionally give false information. Carefully check not only the technique, but also the correctness of filling out the ticket.